Question about Fuji FinePix A800 Digital Camera

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Can't take a picture or zoom out

When i turn the camera on the screen says theres a zoom error. i can't take picture and i can't zoom.

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  • 244 Answers

Lens needs to be removed and repaired. sounds like the plastic pin which is used as a guide for the zoom drive thread has broken (common fault) replace with a metal rod of the same size. I've replaced a few with parts from other camera drive gear pins

Posted on Jan 26, 2009

6 Suggested Answers

Kimi
  • 277 Answers

SOURCE: Zoom error

I had the same problem with mine and I tried several suggestions, BUT the only one that has worked is to gently grab the lens, pull it out as far as it will go until fully extended. While keeping it extended turn the lens to the right until you hear a click. Once you hear the click, release the lens and turn the power button on and then back off again. This should take care of the problem. A word of warning. ALWAYS make sure your fingers do not touch the front of the lens when you power on the camera. Even the slightest bit of obstruction seems to make the problem reoccur. Another note. I had tried this several times until I finally heard the click, so please don't give up on it, just keep trying. This will work and it will save you a lot of time and money having it fixed.

Posted on Dec 11, 2005

cyrylthewolf
  • 143 Answers

SOURCE: Lens error

It definitely does sound like one of a few things:

  • The transmission system that moves the lens in and out has a problem with it's gears. There is most likely a gear or an actuator that has fallen out of alignment and is getting stuck at a certain point as the lens comes out.
  • The motor or servo that drives the transmission system is failing.
  • There is a physical deformity of the lens architecture itself that is preventing the lens from coming out.
Any of these symptoms is most likely going to be accompanied by a grinding sound. Especially if the gears are somehow stripped. The "puttering" sound be a description that would fit the sound a motor or servo makes when it's trying to cycle itself over but is failing. (Much like a car that is trying to start up, but just won't turn over?) That would definitely be an indication of a motor going bad in the camera.

Either way, this is something you're definitely going to have to refer to Canon's technical support on. If your camera is still under warranty, you're going to have to get them to replace it or at the very least SERVICE it.

I myself will ALWAYS insist on REPLACEMENT. One might argue that the terms of the limited warranty state that they reserve the right to either replace or service the device...

...but TRUE customer service tells a different story. I have NEVER had anything serviced. I have always had replacements. Either I've INSISTED on it or they've just been smart and not even made it an issue by making it their procedure. I get a brand spankin' new device and THEY get a happy customer.

Always keep in mind how much you spent on their product and ENGRAIN that into their heads.

Here's the deal...

If you ARE out of warranty, get around that by telling them that you DID buy it within the last 9 months and that you do NOT have proof of purcahse. If they insist on asking for it, then humor them and "try" to look for it and once again inform them that you do NOT have it.

They can't really dispute the warranty at that point if they can't prove that you DIDN'T buy it within the last 9 months.

I hate to work the system like that... But I paid $400 for mine. I'll be damned if I'm going to be out the money for it! Am I right?

Anyway... That is the best advice I can give you, unfortunately.

Call them as soon as you can! Get it replaced!

If you think that you can keep yourself together and composed well enough to play the system... Contact Canon's tech support and see what you can accomplish.

Remember... It's not as if you're going to get in any trouble. The worst they can do is refuse you. You have NOTHING to lose but the money you spent on the camera!

Here is their support info.
--------------------------------------------------------------------------------------------------------------
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
--------------------------------------------------------------------------------------------------------------

Good luck with this. Let us know what comes of it. :)

Cyryl

Posted on Nov 17, 2007

SOURCE: zoom error

I just got one from Newegg.com. It was a refurbished item so I knew I was taking a chance. Straight out of the box it gives me a "zoom error" and will not take pics or even display an image. From what I've read about this it is most likely something in the zoom mechanism and needs to be fixed by the factory.
The only thing you can do is send it back to be fixed. I know this isn't much of a solution.

Posted on Apr 01, 2008

  • 11 Answers

SOURCE: Zoom error

I'm not sure if this will work as I have yet to try this for my self. But according to others who have had this problem pulling lens out while camera is off and then restarting camera works. If this does work please notify. Or just tell me what happens when this is done

Posted on May 31, 2009

  • 1 Answer

SOURCE: My fujifilm S1000 keeps saying "Zoom Error"

same problem camera was dropped and have zoom error, since the lens and lcd are FINE i dont think it will be that much to fix

Posted on Feb 20, 2010

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
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goodluck!

Posted on Jan 02, 2017

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