Question about Microsoft Xbox 360 Console

Open Question

Xbox status code: 397F-3CD6-2800-0F00-C000-0034

XBOX won't work. Says can't read disc update from the disc even when a disc isn't in. Regardless of what game we try. This is the code: xbox status code: 397F-3CD6-2800-0F00-C000-0034

Posted by on


6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

  • 3153 Answers

SOURCE: xbox 360 does not read discs

Hi Rulds just STALKING

Posted on Dec 15, 2009

  • 8 Answers

SOURCE: Hello, I have a modded

1. Anote second hex data 22FB-3151-B200-0700-C000-0013 and go to

Convert it to decimal and get the update number:
3151 - Decimal: 12625 Update

3. Go to and seek the correct update. Download it.
if not try to locate it on google)

4. Extract $Systemupdate and put it into root of a pendrive formatted in fat32 or a CD

5. Turn off the console and plug the pendrive or insert the CD

6. Turn on the console and wait

7. Enjoy!

Posted on Aug 23, 2011

  • 1 Answer

SOURCE: Cant play supported original xbox games, even with update!!!!!!!!

I'm not sure exactly, the problem could be because you downloaded the update with a burned disc. Sometimes Microsoft catches on to that kind of thing. Even though it says the update was downloaded successfully and is working properly, it may still block the purpose. It could still be blocking the use of original games because of the burned disc you used to download it.

Posted on Jun 15, 2009

  • 35 Answers

SOURCE: Xbox 360 wont read disc

Though i fixed the Disc Read Error myself within an hour but please test the below method at your OWN Risk. Please also note that microsoft is no longer providing Extended warranty for E74Error.

Check out this DIY Video Guide,that explains step by step instructions to fix Disc Read Error yourself within an hour. It also provides the money back guarantee in case you are not satisfied. As i fixed my Xbox myself so i thought to share it with you guys.


Posted on Mar 07, 2009

  • 50 Answers

SOURCE: Xbox wont read discs, unless i hit it....

open tray right??

-check the time and date settings,even the time zone as well
-try to load the disc without the hard drive or memory unit
-look for corrupted files at the memory, delete it
-do the system maintainance,
system settings>>memory>>hardrive, press y for device options, press this in sequence x, x, Lb, Rb, x,x>>yes

Posted on Jun 27, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why am I getting this messagge Cant read the update from the disc. Please reinsert the disc to continue the update?

According to the link below, if you scroll all the way down, the last entry in the table shows for your error, that you need to contact the Xbox Support.

Just visit the link below:

Xbox 360 system update error codes

Aug 22, 2014 | Microsoft Xbox 360 Console

1 Answer

Status code eror

See this...

Jul 07, 2014 | Video Game Consoles & Games

1 Answer


May try another disc of FIFA as that one my be scratched on the update.

Mar 16, 2014 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 error codes

Does the Xbox power on with no disc inserted? If so, connect it to your network and run a system update over the internet. The version on disc is probably out of date and might not be compatible with the version currently on your Xbox.

Feb 16, 2018 | Microsoft Video Game Consoles & Games

1 Answer

Why won't my xbox read the game?

IMO Never Use a cleaning disc for Gaming consoles. Which Xbox 360 do you have? Is it the Older Model or newer one? You can Try Blowing into Your Xbox disc drive. Is your xbox up to date,you can unplug your xbox 360 and from the wall and the Xbox. Wait 25 Mins and Try again.

Jun 13, 2013 | THQ Saints Row 2 for Xbox 360

1 Answer

How to fix a failed update in Italian

go to Microsoft's website and click products then click X-Box then put mouse over support and click X-Box 360 then click the third message down enter in you error code if nothing comes up contact Microsoft and tell them your problem.

Jul 31, 2012 | Microsoft Xbox 360 with Kinect Console

1 Answer

downloand put that file on pendrive put on yor xbox tats is all

Jul 09, 2012 | Microsoft Xbox 360 Console

1 Answer

At first my console had a problem reading a disc. I havn't really used my xbox in a while about a couple months, but Im guessing the disc laser is dusty? But it always worked every now and then after...

download this file HERE

Once done use a USB drive to finish the update loop

Yes, your dvd drive is wearing out so I recommend to replace your lens, they cost around $7 on ebay.



Sep 22, 2011 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

1,868 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Martin Murray

Level 3 Expert

1623 Answers

Stu Morris K

Level 2 Expert

178 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides