Question about Epson Stylus Photo® RX620 InkJet Printer

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No shadow density in photograph printing

I use an Epson RX620 with Epson inks and photo paper and print from Photoshop.  When not printing photos the printer is used with refilled cartridges for my daughter's homework, etc.  When I print photos, I swap out to the Epson ink and the prints were beautiful.  After a 6 week hiatus from printing, I changed the cartridges to Epson inks and the prints lacked density.  They looked washed out, lacking black at least and possibly more.  The printer profile is SPRX620 (paper surface), PS manages color, rendering is Perceptual. Color Management is turned off on the printer and it's set to Best Photo. Any Clues?

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If you haven't been printing for 6 weeks, your print head is clogged, which is why the print quality is poor. Turn your printer on. On your computer, go to START, then SETTINGS, find PRINTERS AND FAXES and click on that. A window will open and you should see your printer. Right click on it, then click on PROPERTIES. A window will open, with several tabs. The one you need is MAINTENANCE. Open the tab and click on CLEAN PRINT HEAD. I think there are 2 options, cleaning and deep cleaning. Click on deep cleaning. You should hear the printer rumbling, then, when it finishes, it should print a page with 4 colors: black, cyan, magenta and yellow. If the colors come out right, you're done. If not, repeat the cleaning until you get a satisfying result. Just bear in mind that cleaning the print head uses a lot of your ink, so I suggest you put the refilled cartridges when performing this operation.
Also, to avoid getting in this situation again, I suggest that you print one page, at least once in 10 days. That way, your print head should always work fine.

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Posted on Apr 14, 2010

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