Question about Frigidaire Pro PHS69EJSS Stainless Steel Side by Side Refrigerator

1 Answer

We have a 4 year old frigidaire side by side refrigerator, model phs69ejss0, it has stopped cooling fridge and freezer and there is a 4 flashing in refrigerator temp display area, any idea how to fix?

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  • Frigidaire Master
  • 9,472 Answers

The Flashing #4 occurs when power is applied to the fridge and the control board goes through it's cycles and didn't detect a damper connection.
So its your air damper that's bad.

Here is the part to order.

Posted on Dec 10, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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farfield
  • 462 Answers

SOURCE: Problems with Frigidaire Refrigerator not cooling

In turning it off you may have only closed the air damper. Set it to 1/2 way.
If ice or frost in the air damper area on refrigerator side you may not be defrosting the freezer coil.

Inspect from bottom looking up with a mirror and flashlight. You should have no Ice buildup frost that is even and white is normal. Feel Check the back wall mid way down to 1/4 way to bottom. Push on the wall slightly. Crunching like frost or snow behind wall is not normal. I suspect non defrosting here.
Next eliminate the inside fan motor. It has to run to push air all over the freezer and refrigerator. If this fan doesn't run the results will be only the area with the refrigeration evaporator coil will cool and it may get too cold and resemble a non defrosting situation where the air is not able to circulate because of frost build up.

Next eliminate the Ice maker and light as a source of heat. Unscrew and unplug them
.
Next eliminate the door gaskets from not sealing. A piece of paper set tween the door and frame and pulled across it and you feel resistance all the way and the gaskets are smooth and not warped they are OK

Next inspect the condenser fan and coil by the compressor underneath. A dirty coil here will cause diminished heat removal and possible for a partial cooling of some of the freezer.

Only after inspecting all these items and determining they are OK should you proceed with refrigerant checking. Also a person with out the ability to measure the actual amount of refrigerant being put in should be shown the door. Even with topping off (adding some) refrigerant I use a scale to determine that I do not put in too much. So if you have a friend that does this and no way to tell how much is too much.... well with all due respect your getting what you pay for.

If this helps you understand your problem and need more information please post back, I will follow up. If it helped you determine your trouble please rate me as high as you can. Thank You for using fixya and good luck.
.

Posted on Mar 22, 2009

SOURCE: Frigidaire Side-By-Side Top Not Cooling

sounds like its froze up. the coil is in the back of the freezer and blows into the freezer via a fan then cold air is carried to the fridge via another fan. more than likely condensation due to weather conditions has built up on your coil and has froze up or your fridge fan has stopped working. unplug fridge for a day to let thaw, if this doesnt work check you air distribution fan in top.
as for the lights not working in the freezer the switch is on the left hand side of freezer wall under ice holding tank sometimes water from thawing ice get on it and it wont come out all the way, take a blow dryer to it to thaw and dry it out.

Posted on Feb 17, 2008

  • 1 Answer

SOURCE: Condensation on refrigerator front btwn top freezer and refrigerator doors

I have the same problem with my frig in the basement. I get condensation and resulting mold on the top outer surface and related areas. This is from the surface being cold, with resulting outside moist air condensing on the cold surface. Best solution - spray/wipe the surface with a bleach and water solution, let it soak a few minutes, then wipe off with a rag. Add a drop of dishwasher soap to a mixture of roughly 4 parts water to one part bleach. Repeat if necessary. Do this as often as the problem seems to creep up again. Good luck!

Handyman in NJ

Posted on Oct 11, 2008

joecoolvette
  • 5660 Answers

SOURCE: Frigidaire model ftr18b freezer works, fridge is only cool

Info relating specifically to the Frigidaire FRT18B5ABB:

1.Refrigerator unplugged remove the bottom back panel. (Access cover with label. The rectangular shaped panel on the back, at the bottom) Place the screws in a container.
Also remove the Kickplate Grille in the front, and the defrost pan.

2.Use the wand tip on your vacuum cleaner, and vacuum this area out. Pay special attention to the condenser coils, and the fan. Use care as you don't want to bend the fan blades. After you have vacuumed up as much as possible, see if your vacuum has where you can attach the hose to blow air through it. An air compressor, hose, and air nozzle would be REAL handy right now! Blow the condenser coils, and all areas clean of any gunk. (Hair, spider webs, etc.) If this is not feasible for you, you'll need some sort of long, thin, dust 'bunny', and have to dislodge this 'gunk' physically. Then vacuum.

3.BE SURE to replace the bottom back panel, (Access Cover)! It is a VERY necessary item! If your fridge doesn't have one at present, make a temporary one of cardboard, and tape it on. This access cover is needed.

If your refrigerator side is only cool, and your freezer is cold, you may have a problem with the Cold Control, (Temperature Control), or the Defrost Timer. (Timer-Defrost)
http://disruptit.com/manualgateway.cfm?pdfwanting=34242&username=anon&AV=123345&I=99.169.118.45

Posted on Jul 05, 2009

heatman101
  • 43501 Answers

SOURCE: freezer side works, other side does not cool

Hi,
There are a few reasons why the refrigerator part will not cool...here are a couple of tips that will help you ti figure out why the refrigerantor is not cooling...

Refrigerator not Cooling or Fridge not Cooling
http://www.fixya.com/support/r3662945-refrigerator_not_cooling_or_fridge_not

How to Defrost Refrigerator Defrost Timer Problem
http://www.fixya.com/support/r3771673-defrost_refrigerator_defrost_timer

heatman101

Posted on May 06, 2010

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My fridge stop cooling including the freezer section, motor is running okay. This is a icemaker fridgedair. Help , please.


Hello kenbarn
Welcome to Fixya

You said,
your fridge stop cooling including the freezer section, motor is running okay. This is a ice maker Frigidaire. Help , please.

What is the model number?
And how old is the fridge?

First try to unplug the fridge for 5 minutes and then turn it on again and see if we reset the system.

If not then you have a bad thermostat or leaking freon, and the pressure is too low to cool anything.

Or,if the compressor went then you may find this article I just read interesting!!!!!!

Repair or replace?

When to pull the plug on your old refrigerator

It nearly always makes sense to undertake simple do-it-yourself repairs,
such as replacing a gasket on a refrigerator or a freezer.

Typically, you'll also find a troubleshooting section for more-serious problems
in the owner's manual.

Should you pay for a repair or buy a new model?
The answer depends mostly on the age of your refrigerator,
how much you bought it for,and the cost of the repair.

Follow these guidelines:

When a repair makes sense
.

If your refrigerator is under warranty or less than four years old (three years for top-freezers),
paying for a repair makes sense.
Note that refrigerators under warranty might require service from a factory-authorized technician;
readers have found them on a par with independent repairers.

When a repair might be a wise choice.

If your refrigerator is out of warranty and is four to seven years old,
it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
But you might want to buy a new model even at this stage,
given that today's models are quieter and have added features.
Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
are 43 percent more efficient than conventional models built before 2001 and 56 percent
more efficient than those built before 1993.

When it pays to replace.

The repair costs more than half the price of a comparable new refrigerator.
Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
six or more years old or a bottom-freezer or side-by-side eight or more years old.

Thanks to better recycling programs, less than 10 percent
of a refrigerator you replace is likely to end up in a landfill.


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Thank You, HUUUM

Oct 05, 2008 | Frigidaire Refrigerators

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