Question about Computers & Internet
Ok, my baby smacked the screen on my presario c500 laptop, and the screen froze, so I immediately switched it off. When I tried switching it back on it made a noise like it was working then nothing happened. The screen stays black.
It's possible that the smack damaged a cable running from the screen to the computer. Unless you are tech savvy, I suggest taking it in to a certified repair store, where the repairs should be relatively inexpensive.
Posted on Dec 10, 2012
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Posted on Jan 02, 2017
Keep pressed the power button of your laptop for about 30 seconds, the machine will power down.
--The above step may not be required as already so many days passed by.
Then plug it into the power adapter.
Switch the laptop on.
Boot in "safe mode" (F8 during boot).
This will fix any driver or some operating system issue during previous failed boot process.
Once it boots completely, do a normal shutdown and reboot your laptop in standard mode (no more F8 this time).
Now your laptop will be ready to use.
Posted on Nov 09, 2009
If it seems like you're accessing the hard drive (drive light comes on, flickers intermittently, then goes off, it's a good chance your screen is bad.
First thing to do is plug in an external monitor and start up the laptop. If it comes up with windows, you know it's the screen.
To find out if it's the backlight, or the lcd, toggle the monitor function and shine a flashlight on a slight angle to the screen. If you can faintly see what was displayed on the external monitor, then the backlight inverter is probably bad.
If the external monitor didn't come up, you're probably looking at a motherboard.
The good thing is that all of those are covered for one year under Compaq's warranty, on a new machine.
If you are able to use the external monitor, back up your data, because HP/Compaq usually reformat the harddrive. Additionally, if you've added memory, pull the cards. They want it sent back the way it came from the factory.
Posted on Jan 09, 2010
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