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Trend Micro not scanning

My last scan was on 12/26/2008. Trend Micro is not running auto scans, and when I try to run a scan by pressing scan now it tells me that the feature is still loading, please wait a moment.

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Try re installing

Posted on Jan 13, 2009

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UNABLE TO CONTINUE. THE TREND MICRO officescan...


I believe you have OfficeScanNT RealTime Scan not running as well.
OfficeScanNT Listener is dependent on this service to run.

In order to fix this issue you will need to:
click on start or windows logo
type
services.msc
Click continue if you are prompted for administrator rights.
Find the RealTime Scan service and right click and start the service.
If it does not fail, start the Listener service as well.
If you receive an error it should tell you there is another service that is not started that they both depend on.


May 24, 2010 | Trend Micro OfficeScan For Microsoft Small...

Tip

How to disable/enable email scanning in Trend micro antivirus


By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

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4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 02, 2010 | Trend Micro PC-cillin Internet Security...

1 Answer

How to set auto scan for viruses upon removable storage devices connection using AV software?


You have to set them under schedule scans, and they must always be plugged in and started with windows for them to be recognized.

On the schedule scan page they should be listed under the hard drives.

Schedule scans are auto, but must be told when to scan and what to scan.

Feb 10, 2010 | Trend Micro Antivirus + Antispyware 2009...

1 Answer

I can open micro trend anti virus but it will not scan. It will flash like its starting to scan and then stop


go to start, then run then type TISTOOL. click on general tab. click on quit on all components, then click on delete temp files. click on start all components. if it still doesn't work, try to update Trend micro. If it is still the same thing, download the latest installer. normally, this happens because of the scan engine being corrupted.

Dec 24, 2009 | Trend Micro Computers & Internet

1 Answer

Doesn't scan to new HP computer


Restart your PC in safe mode with networking
http://www.pchell.com/support/safemode.s…

Download, install and run a full scan with Malwarebytes
http://www.malwarebytes.org

Run a full scan with Micro Trend House Call
http://housecall.trendmicro.com/

Dec 06, 2009 | Brother MultiFunction Center MFC-440CN...

1 Answer

I have a virus thats taken over my computer and want to do a complete system restore. I have the discs. I press f11 and it gives me 2 options 1. to restore windows xp and 2 to do a complete restore when i...


You might like to try a WEB based virus scan before you try a complete restore. :-

Trend Micro HouseCall
Many computer users rely on Trend Micro for their antivirus needs but when you’ve got a virus, sometimes your installed version won’t boot up, so the company’s got a free online scan that can be used by anyone in this situation, not just Trend Micro users. It’s called HouseCall and it’s a free virus scan that you can get right now... just go to http://housecall.trendmicro.com. When you get there, click on Launch HouseCall 6.5 (you have to have Java or ActiveX controls enabled)

Norton Security Scan
Norton Security Scan is the online free security scan offering from Symantec, makers of the popular Norton Antivirus and Norton Internet Security products. If you want to start using this one, first make sure you’re running Internet Explorer 5.0 or above, and then head over to http://security.symantec.com and click Continue to Symantec Security Check:

Nov 19, 2009 | E-Machines eMachines Desktop PC

1 Answer

Trend micro keeps constantly ''scanning.'' cannot open dialog box.


When this happens open the trend micro window and press alt+F4 and it will close. It constantly scans so you may want to turn off the residential protection if you are using it.

Sep 07, 2009 | Computers & Internet

1 Answer

Trend Micro support frozen on scanning for potential threats. Unable to turn on the firewall.


it may not be frozen....it can take up to an hour sometimes if other programs are running in the background. If you can't wait stop it from running. Go into task manager and shut down all other programs then restart scan. you don't need to scan to turn on firewall. You can do that first.

Aug 04, 2009 | Trend Micro Internet Security 2008(Pc)...

1 Answer

My trend Micro is not scanning my computer. It is not during the auto scan and when I try to run a scan it just keep telling me that the feature is still loading. Please wait a minute and try again.


If you have the installation Disk for the trend micro pc-cillin.. then try to uninstall & reinstall the software as it fixes a lot of problems in case of application softwares like this... Uninstall the software with the help of the following utility..
Win Xp:- http://support.microsoft.com/kb/290301

Win vista:- http://support.microsoft.com/kb/290301

... There would be a link to download the installaer cleanup utility... & would say discription of installer cleanup utility. & then reinstall the the trend micro software...

Jan 13, 2009 | Computers & Internet

1 Answer

Virus scan starts but never gets beyond 0%


First thing you can try is to disable/shut down the Spysweeper and then try scanning with TMA.

If that still doesn't work, I would uninstall the Spy sweeper and try scanning with TMA.

If that still doesn't work, uninstall TMA, and then reinstall the TMA.

Most A/V do a scan during installation. Watch to see if it works.

After reinstalling the TMA, make sure you run its update program (if it didn't during installation) and then run another scan.

Oct 21, 2008 | Trend Micro Antivirus 2008 for PC...

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