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My trend Micro is not scanning my computer. It is not during the auto scan and when I try to run a scan it just keep telling me that the feature is still loading. Please wait a minute and try again.

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  • floclark Jan 14, 2009

    I am using Trend micro PC-cillin Internet Security 14. The operating system is Windows XP. The scan is not running as I posted earlier. The last scan was done on 12/26/2008.

  • faerysteel May 11, 2010

    Which Trend Micro product are you using, and what is your operating system?

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  • 81 Answers

If you have the installation Disk for the trend micro pc-cillin.. then try to uninstall & reinstall the software as it fixes a lot of problems in case of application softwares like this... Uninstall the software with the help of the following utility..
Win Xp:- http://support.microsoft.com/kb/290301

Win vista:- http://support.microsoft.com/kb/290301

... There would be a link to download the installaer cleanup utility... & would say discription of installer cleanup utility. & then reinstall the the trend micro software...

Posted on Jan 13, 2009

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I have a warning from control.exe saying my computer is infected with Trojan-BNK.Win32.Keylogger.gen


Run a virus scanning program to remove the virus.
If you can get into the Internet you can run a WEB based virus scan. Try on of these virus scan.
WEB-based Virus Scan
Trend MicroHouseCallhttp://housecall.trendmicro.comSymantec -Norton Security Scanhttp://security.symantec.comMalware filedownloadhttp://www.malwarebytes.org/mbam.php

Dec 11, 2011 | Acer Aspire One Netbook 8.9" Notebook

Tip

How to disable/enable email scanning in Trend micro antivirus


By default, the incoming and outgoing mail scan functions are enabled in Trend Micro Internet Security. To enable or disable mail scanning, do the following:

For Trend Micro Internet Security Pro 2009 and Trend Micro Internet Security 2009 and Trend Micro Internet Security Pro 2008 and Trend Micro Internet Security 2008

1.Open the Trend Micro Internet Security main console by doing any of the following:

Click Start > Programs or All Programs > Trend Micro Internet Security > Trend Micro Internet Security.

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OR Double-click the Trend Micro Internet Security icon on the lower right
corner of your screen.

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2.On the left panel, click Virus & Spyware Controls. Under Protection Against Viruses & Spywaresection, click Settings

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3.Under Check for the following threats section, put a check mark in the check boxes for Threats in incoming mail and Threats in outgoing mail to enable mail scanning. To disable it, remove the check marks.

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4.Click OK to save your settings.
5.Close the Trend Micro Internet Security main console.

on Mar 02, 2010 | Trend Micro PC-cillin Internet Security...

1 Answer

UNABLE TO CONTINUE. THE TREND MICRO officescan...


I believe you have OfficeScanNT RealTime Scan not running as well.
OfficeScanNT Listener is dependent on this service to run.

In order to fix this issue you will need to:
click on start or windows logo
type
services.msc
Click continue if you are prompted for administrator rights.
Find the RealTime Scan service and right click and start the service.
If it does not fail, start the Listener service as well.
If you receive an error it should tell you there is another service that is not started that they both depend on.


May 24, 2010 | Trend Micro OfficeScan For Microsoft Small...

1 Answer

I can open micro trend anti virus but it will not scan. It will flash like its starting to scan and then stop


go to start, then run then type TISTOOL. click on general tab. click on quit on all components, then click on delete temp files. click on start all components. if it still doesn't work, try to update Trend micro. If it is still the same thing, download the latest installer. normally, this happens because of the scan engine being corrupted.

Dec 24, 2009 | Trend Micro Computers & Internet

1 Answer

Trend micro keeps constantly ''scanning.'' cannot open dialog box.


When this happens open the trend micro window and press alt+F4 and it will close. It constantly scans so you may want to turn off the residential protection if you are using it.

Sep 07, 2009 | Computers & Internet

2 Answers

Trend micro wont open


Try uninstalling it and when its uninstalled, try installing it again.

May 16, 2009 | Trend Micro AntiVirus plus AntiSpyware...

1 Answer

Virus scan starts but never gets beyond 0%


First thing you can try is to disable/shut down the Spysweeper and then try scanning with TMA.

If that still doesn't work, I would uninstall the Spy sweeper and try scanning with TMA.

If that still doesn't work, uninstall TMA, and then reinstall the TMA.

Most A/V do a scan during installation. Watch to see if it works.

After reinstalling the TMA, make sure you run its update program (if it didn't during installation) and then run another scan.

Oct 21, 2008 | Trend Micro Antivirus 2008 for PC...

2 Answers

Trend micro internet security 2008


Dear Sir/Madam,

This error will appear if you have installed the 16.05 version of
Trend Micro Internet Security Pro, Trend Micro Internet Security and
Trend Micro AntiVirus plus AntiSpyware 2008 on a computer running
Windows Vista with Service Pack 1 or Window XP with Service Pack 3.


The Trend Micro Personal Firewall and the Unauthorized Changes
Prevention features main components do not work with the new service
packs from Microsoft.


A working version of Trend Micro Internet Security Pro, Trend Micro
Internet Security and Trend Micro AntiVirus plus AntiSpyware 2008 with
Windows Vista SP1 and Windows XP SP3 would be released sometime in
February 2008.


The release would be timed before Microsoft uploads the new service
packs in their automatic update servers for Windows.


To prevent this message from appearing, follow the steps indicated
below:


a.Check the program version of the Trend Micro program installed on
your computer.


b.If you are using version 16.05 and you want to continue using this
latest version of the Trend Micro program, you must uninstall the non-
working service pack from Microsoft.


c. If you do not want to remove the new Microsoft service packs, Trend
Micro suggests that you uninstall the Trend Micro program installed in
your computer and install PC-cillin Internet Security 2007 until the
release of the working version.

Thanks
Good Luck




“Don’t Forget to rate the Solution”


Jun 06, 2008 | Trend Micro PC-cillin Internet Security...

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