Question about Rand Mcnally GPS
It has nothing on the screen even after i reset it
Yea mine too this the third one done same thing you have to get them to send you a ups maiuling box send in 3-4 months later you will get it back and itll work for three to four weeks then you can send in again then by a cobra and end all your trouble
Posted on Mar 31, 2013
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Posted on Jan 02, 2017
SOURCE: I have a Rand Mcnally
Welcome to FixYa.
The hard reset button is located at the back of the unit (soft reset is turning the unit OFF and back ON).
Please be informed that screen freezing is a very common issue with the IntelliRoute TND 500 and 700. There is no known fix as of this time not even Rand McNally's techs are able to fix it. This is clearly a manufacturers glitch and a mechanism error which can only be corrected by having the unit replaced if it is still under warranty or have it fixed by the manufacturer (they will send you a new one anyway).
I hope this information will save your time and money in searching for answers that do not matter.
Posted on Aug 21, 2011
You can replace a cracked GPS screen, but you can't repair it. If your GPS is under warranty, you can contact the manufacturer directly about sending the unit back to have the screen replaced. If the device is not under warranty, you can still contact the manufacturer about replacing the screen. The company will charge a fee to replace your GPS screen if you don't have a warranty that covers that type of repair. You can also replace the GPS screen yourself, but be aware that replacing your GPS screen can void your warranty.
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MY ADVICE IS : Sense your unit is expensive and new, it is worth having them fix it or fix yourself. I hope hope this helped you, and on the good size you for sure have a good unit. Thanks Mike , your fixya Expert.
Posted on Aug 20, 2011
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