Question about Jenn-Air Refrigerators

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Came back from vacation and all food on both freezer and fridge side was spoiled. Fan on freezer side was still working and fridge appears to be running but not cooling. Tried to change the Jen Air se

Tried to turn fridge on and off and waited 5 mins. Followed directions in manual to reset control panel, but panel is not responding. Only two displays lighting up are fridge and freezer temp which are both at 65.

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  • Peter Krawiec Dec 09, 2012

    its a jen-air jcd2297key

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  • Jenn-Air Master
  • 9,472 Answers

What is the complete model number of your unit?

Posted on Dec 09, 2012

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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mikedurland
  • 481 Answers

SOURCE: Maytag MSD2651HES fridge not cooling freezer works find

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.

  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

Posted on Jul 06, 2008

22yooper
  • 828 Answers

SOURCE: Freezer / Refrigerator not cooling

When the fans are running the compressor should also be running. If the compressor is hot but not running you have a compressor problem. If the compressor is running check for frost on back wall of the freezer compartment which would indicate a defrost system problem. At five years old have you cleaned the condenser where the heat is transferred to the outside air in the room?

Posted on Nov 19, 2008

  • 1122 Answers

SOURCE: Fan runs constantly and does not keep temp cool enough

forst on the back wall means you have a defrost problem or a air leak aroudh the door gasket-mike

Posted on Mar 16, 2009

SolutionGuy
  • 331 Answers

SOURCE: model# 596.58642891 freezer side thawed first and

I humbly disagree with Sea Breeze. We know the thermostat (cold control) is working because the fans are running and the compressor is hot to the touch. So we're getting power to the compressor. Now, only TWO things will keep the compressor from firing up when it has power supplied to it.
1.) A failed Starter. (that box connected to the left side of the compressor.)
2.) A failed compressor.

Then there are two things that'll take out the starter.
1.) Just a mechanical failure within the starter (blown ceramic disk). Note ---> You can normally tell if a starter is bad just by taking it off the compressor and shaking it. If it sounds like it has pebbles in it... it's bad. If it's solid, it's probably good.
2.) If the compressor locks up or fails, the starter is not far behind.

This Kenmore is made by Frigidaire. My experience with these is that 90% of the time, the compressor has locked up. You said you had access to the compressor... if it's made by Tecumseh (you'll see a blue Indian head logo on the sticker) I can almost guarantee it's failed. (Frigidaire is now putting Embraco compressors in their machines because Tecumseh was such a terrible one.)

All that to say this... you may decide that you want to replace the starter (if it's bad/rattling). If you do, go here and look at parts # 211 & 251 on the diagram... you'll need these. So, all-in-all, it'd cost around $20 plus shipping to replace the starter. If the new starter works? Great! You fell within the 10%... (almost like winning the lottery!) If the starter doesn't work, all you're out is the $20.

Good luck,
SG

Posted on Mar 28, 2009

taran_2005
  • 10515 Answers

SOURCE: I have this fridge: jcd2295kes

Hi,

This is Also a Problem with Many Maytag and Kitchen Aid Models.I am not sure what they have Replaced. The Error you have indicates that the Control Board has lost it's Programming Code. Unfortunately, you need to have a New Control Board.The Cost of Board would be around $150.

Note - You could Again Try Unplugging. Unplug it for few minutes, say 30 minutes and then TURN ON the machine. If same Error Reflects, you need to Replace Control Board.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Feb 27, 2010

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