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With the front cover still open, you should press Clear ("Replace Drum?" should appear on the display), and then 1 for Yes. Wait for "Accepted" message and close cover. It may be necessary to remove the drum unit and put it back in, and then, with the cover open, do the a/m procedure.
Once you have changed the drum unit on Brother 4100 you will need to keep the front door open and then press the option button. Your dispay should give show you a drum change option. press 1 to change drum and the machine should show "accepted" after a few seconds. Afterwards, close the door.
Hi, have you changed the drum anytime soon? If so did you clear the message before installing the new drum? The only other option would be to try a diffrent toner. There is not toner reset counter like there is for the drum! So I would reset the drum counter and see what happens. Good Luck