Question about Xerox Phaser 8400 Laser Printer

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How do i remove the ink that is being used on Xerox Phaser 8400?

I am able to remove the Ink from the phaser 8400 but not the on that is currently in the used slot. It has been sitting for about a year and used for a year before everyone stopped using it. Could it be stuck. I try to pull it out with a knife but the ink starts brakeing off.

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That would be melted to the front of the print head and would be more prone to breaking. I am assuming the machine has been turned on and the ink loader has been allowed to heat up ?
Warming the ink stick would be the best way to try and remove it, but a partially melted stick is going to be a bit toughter to remove.
The ink loader is not real difficult to get out, if you want to try and to that let me know, I can tell you how to get it out.

Posted on Jan 13, 2009

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Hi i have phaser 8560, it gives me a error 09,038,46:62248, plese who can solve me the problem.


Hi there
The onlty thing I can find close to this is.
Acording to the manual its a ink loader error like your loading the wrong type of ink like the puzzles pieces arent matching and hitting the sensor flags right. Yours by the 8 is referring to the black ink. Anyway go to troubleshooting on the control panel. then to service tools. when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say hidden menus. go to diagnostic mode press enter go to funtion menu. then go to clear ISC fault and enter. ISC=ink stick count fault. I hope that helps. Just to let you know Ive had nothing but problems with third party ink and once its in the system its hard to get out so I would watch what im doing with my expensive equipment

Feb 18, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

Phaser 8400 only prints first page of multuple page print job. help!!!!


I would reload the driver, or switch drivers. Best on an 8400 to be using the most current PS driver. You can find it on the Xerox.com site.
Just click Drivers and downloads, then in the search box type in 8400.
Then click drivers and downloads once again and download the newest driver.
I hate to ask you to do this, but that also sounds like machine software ( firmware) corruption and shutting it off and on could cure your problem also, But yes I know, that wastes ink.

Jan 06, 2010 | Xerox Phaser 8400 Laser Printer

1 Answer

Xerox Phaser 8400: Our printer keeps jamming. Some of the ink is staying on the right edge of the drum and it seems as the paper goes through the printer it gets stuck on that ink. We use only Xerox ink...


There are no less than 5 places on this model where you might clear a paper jam. Is it possible you still have a small bit of paper stuck somewhere?

http://www.office.xerox.com/userdoc/P8400/8400_Web/videos/paper_jams.html

Dec 03, 2009 | Xerox Phaser 8400 Laser Printer

3 Answers

Xerox error code 09,038.46:350??


Hi. The error code you are referencing is referring to Black Ink Stick Count Failure.
  1. Make sure you are using Phaser 8500 ink sticks
  2. Make sure the ink sticks slide properly
  3. Remove any broken or partial ink sticks from the ink-loading bin
If the fault code is still displayed you will need to contact support to schedule a service call.

Please check out the online support at www.xerox.com\support

Oct 24, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

How do I remove ink from a Xerox Phaser 8400 - I want to load new ''fresh'' ink


I use a pen or something similar to work it up the loader and the stab it wit a push pin or paper clip to lift it out. You'll need to run some solid color pages to purge the ink from the printhead.

Aug 10, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Ink not being removed from metal drum, causing jam


Normally indicates that the mintenance kit is drying out and not properly lubricating the drum.
Or non xerox ink sticks have been known to cause that.

Jul 14, 2009 | Xerox Phaser 8400N Thermal Printer

1 Answer

Blurry Printing


Quite possibly, your Wave Amp board has failed. If so, it is more cost effective to purchase a new printer than to repair yours unless you can find used parts.

Currently, Xerox is offering a trade-up rebate on new solid ink printers.

Mar 26, 2009 | Xerox Phaser 8550DT Thermal Printer

1 Answer

Xerox phaser 8400 error


That is a print head tilt error. Either the print head pivot block is contaminated with ink or the wiper blade is tacked to the print head.
Let me know if you want to try to resolve it yourself, I will send you directions.

Feb 17, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

Phaser 8500,


The best way to remove it is to run a screw into the ink stick and slide it up as best you can.
You can also use a screwdriver and gently break it up and remove it.
Just be as careful as can be. That ink loader is actually pretty tough.

Apr 10, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Phaser 8500 Ink


No. You will wind up with a bad ink loader.
Just had someone try it.

Nov 17, 2007 | Xerox Phaser 8500/DN Printer

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