Question about Motorola Mobility RAZR V3xx Cellular Phone

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My Motorola V3xx died. I cannot get it to turn on. When I charge it the red indicating light comes on showing that it is charging, but even while it is hooked up to the charger I cannot get the phone to turn on - no screen indication, no button indication (i.e., the buttons don't light up. Swapping the battery did not help - same issue. The phone was not dropped, it did not get wet (moisture indication patch is still white). The phone did fully discharge and turn off in the niddle of a phone call and I have not been able to turn it on since. i have a similar problem but a little different because well mine was not dropped nor wet but when i try to turn it on the keypad turns on for five seconds but then turns off right away. when i try to charge it the charging light goes on for five seconds and turns off and the screen is blank. i turned off in a middle me writing a text.

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  • strawbrwyn2u Jan 13, 2009

    i checked a voicemail then set the phone down....later i went to use the phone and it was powered off the phone had a full charge before the voicemail was checked....so it was strainge that it was turned off...i tried powering it on and i have nothing i plugged in the charger and the red light doesnt even come on to say its charging

  • ehuff Jan 15, 2009

    My problem is slightly different than anie2865 bu identical to that of strawbeyn2u. i.e. I too get no red indicator light when charging and absolutely nothing on the phone lights up. Also, I switched batteries and nothing changed.

  • mnasir_zaki Jan 21, 2009

    i have the same problem...and i have sent them to repair...the problem was software problem.....and now it happen again...

  • Anonymous Jan 23, 2009

    My phone is dead except for a screen telling me "battery is OK, connect USB cable" and the software version the phone is expecting me to load. I can not find this software anywhere. Does it exist or is the phone truly dead. Any advice would be helpful.

  • rejynald Jay Feb 01, 2009

    same here for my v3xx, when i pressed the power button the touchpad will light but the screen won't and still remains black, but when i charged it the red light charging indicator somehow turns on too, means it still charging, there's a time when i turn it on and in about 5 secs i hear the opening sounds (when the 3pg screen shows) so it means it operate, but my screen still not working, still having problem, need help. tnx =3


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Maybe your prob pertains to your phones battery or power supply...

Posted on Jan 13, 2009

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