Question about HP OfficeJet 7410 All-In-One InkJet Printer

3 Answers

HP All-in-one stuck in boot up loop

Hi all,
My HP 7410 printer all of a sudden started not finishing its boot up and self-test steps after I plug it in. I pull the plug and plug it back in, but all it does is for the LCD screen to come on with an HP logo, stay on for less than a minute and then turhn off only for it to come back on to the same screen and and logo. This goes on and on and on forever.
I tried holding down the power key, rechecked all the moving parts. Everything seems to be OK, it just does not power up.
Anyone seen this problem before?
please advise,
TIA,
cesare

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  • 6 more comments 
  • Anonymous Jan 14, 2009

    I have the same problem. Can anyone help!!

    Devi

  • Anonymous Jan 19, 2009

    Me too :)

  • pingel Jan 21, 2009

    Have the exact same problem. Just started last weekend.

    The only indication I had was that the printer started about a week ago to get stuck when I tried to use the copy function. Not nothing works on the printer

  • Anonymous Jan 24, 2009

    I HAVE THE SAME PROBLEM AS OF JAN 13TH 2009

  • Anonymous Jan 24, 2009

    MY 7410 IS STUCK IN A LOOP ALSO, SINCE 1/13/09. STRANGE

  • rbala Feb 01, 2009

    Same problem, Stuck on HP logo screen - noticed as of a week ago- Jan 24th. the unplug and # 6 solution does not work. H support wants to sell me a new printer, What an "un Green" solution.



  • MaverickF1 Feb 17, 2009

    I have the same problem with my Color LaserJet CM 2320fxi MPF. Please help????

  • pingel May 11, 2010

    Unfortunately this solution didn't help with the problem.

    I don't belive the bootup process even get to the point where it is going to look for keypresses to by pass section of the current boot process. The boot process runs for about 20 sec before it gets stuck and about 5 sec later it reboots.

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Here's a step by step explanation of the same solution, with photos; very easy to follow:

http://larrycrazyness.blogspot.com/2009/01/hp-fixed.html

Posted on May 17, 2009

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If you go back through the old posts about this printer, you'll find lots of people have had this problem. The solution is to disconnect the Wi-fi card in the back of the printer. You'll lose its wireless functionality but everything else will work.

For detailed instructions, follow this link and scroll down to the solution poted by Maggix.

http://www.fixya.com/support/t1068941-hp_printer

Posted on Feb 03, 2009

  • Lee2fixit Feb 03, 2009

    I should have said scroll down to the solution posted by kotts, in which he quoted Maggix. Just trying to give credit where credit is due.

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  • 97 Answers

Hi, 


Please follow the troubleshooting steps, 

1) unplug the power cord and connect it directly to wall outlet, dont connect to the printer.
2) Press and hold the ON button for 1 min.
3)Press and hold # and 6 while reconnecting the power cord to the product, and then release both     buttons.

this should resolve the issue.

Regards,  raj_p5983

Posted on Jan 22, 2009

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