Question about GE GSS20IEPWW / GSS20IEPCC Side by Side Refrigerator

1 Answer

My Refrigerator and Freezer is warm

The Refrigerator is not getting cold; the freezer is not getting cold. There both cool. It sounds like it’s on but something is obviously wrong. Can anyone help?

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  • rsmundo23 Jan 21, 2009

    my refrigerator and freezer is warm but there is no ice build up, what can be the problem?

  • Ken Bledsoe May 11, 2010

    Is your fan in the freezer on?

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  • Master
  • 1,214 Answers

Chances are if they are getting cool -

1) the evaporator fan in the freezer is not running
2) Defrost heater has failed
3) Defrost sensor has failed
4) Defrost timer/refrigerator control has failed.

Check for ice build-up on the back wall of the freezer. If there is ice, unplug or turn the unit off for 6-8 hours with the doors open (put any food in a cooler with ice to maintain). Note water may come out of the refrigerator.
Plug the unit back in or turn it back on, close the doors, and check temperature after a couple of hours of operation. If all OK, you will need to have the above tested, or, if you know how to use a multimeter and can read a schematic/wiring diagram, I can instruct you on how to check the above.

Posted on Jan 15, 2009

  • kat13825 Jan 29, 2011

    MrMark, I am having this same problem, there is ice build up on the back wall of the freezer, what schematic/wiring diagram are you talking aobut and what am I looking for...and how do I fix it?

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