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Comdial DX 80 Voice Mail

How can I reset the supervisors password for mail box 70? Also, is Keylink software required and available to adaquately maintain a Comdial system?

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  • 6 more comments 
  • allencommuni Jan 12, 2009

    I can not log into the Supervisors mailbox because someone had changed the default password. How do I reset that?

  • allencommuni Jan 12, 2009

    I do not have a current password. Where do I purchase Keylink?

  • allencommuni Jan 12, 2009

    When I attempt to log into mailbox 70 with the default password "70" it gives me an invalid password message

  • allencommuni Jan 13, 2009

    I never get to the main menu because I can not get into the supervisors mailbox. I do not have the password and the default password does not work.

  • allencommuni Jan 13, 2009

    If I can not get into the supervisor mailbox because I do not have the password and I do not have Keylink, Is there a method to restore the system to default?

  • allencommuni Jan 13, 2009

    I know I am probably overlooking the solution to this problem. I have not identified in any of the publications how to get into the supervisors mailbox without the password. Is there a reset button on the VM card that will restore the system to default passwords?

  • allencommuni Jan 13, 2009

    Thank you machine83. Can that task be accomplished without a PC?

  • allencommuni Jan 13, 2009

    The administration password is good. It is only the password for the supervisors mailbox that will not work.

    Thanks

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Check the user manual here: SYSTEM NSTALLATION AND AINTENANCE

Posted on Jan 12, 2009

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To reset it dial *58 this will restore it to factory settings also you can try pressing the number 8 eight times
try this and let me know how it works

Posted on Jan 13, 2009

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You can reset the supervisor password by connecting device  to the pc  just  edit your Windows registry. To do this, follow these steps:

  1. Make sure Internet Explorer is closed. Click Start, and then Run... 

  2. Type regedit , and click OK

  3. In the window that appears, double-click HKEY_LOCAL_MACHINE

  4. Find and double-click Software. In the list of software types, double-click Microsoft

  5. Double-click Windows, and then Current version

  6. Double-click Policies, and then Ratings

  7. In the column on the right, click Key to select it, and then either press Del or right-click the selected Key and selectdelete from the drop-down menu. 

  8. Confirm the deletion when prompted, and exit the window.

Posted on Jan 13, 2009

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Hi!
You can reset it by following the steps---

1. Enter Database Administration using the feature code Feature # * and then enter the DB Admin
password. The default set at the factory is ########.
2. Press show. The DB Item Select screen displays.
3. Enter 04-01 and press save. The system advances to the System Resources – DB PSWD screen
and displays the current password. The default is all spaces (blanks).
4. Press chg to change the password. Enter the new eight-character, alphanumeric password.
5. Press save.
6. Exit the programming mode.

Posted on Jan 12, 2009

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  • Rylee Smith
    Rylee Smith Jan 12, 2009


    Attendant Administration Feature # 0 Password: 9999 (x101)

    0000 (all other extensions)

  • Rylee Smith
    Rylee Smith Jan 12, 2009


    PROGRAMMING USING PC-DBA

    Before changing the database administrator password, you must first connect your laptop to the

    system. For details on connecting, see Section 2.1.4.5, F5 – Connect.

    1. Select Programming from the PC-DBA menu and press Enter. The system displays the Database

    Programming menu.

    2. Use the arrow keys to highlight KSU DB Password and press Enter. The system prompts you to

    enter the old password.


  • Rylee Smith
    Rylee Smith Jan 12, 2009


    3. Enter the existing password and press Enter. Note: The default PC-DBA password when the

    system is shipped is “ “ (eight spaces).

    4. After you enter the eighth digit of the old password, the system prompts you to enter the new

    password.

    New Password:

    Key in the eight alphanumeric characters you want to use for your new password.

    5. After you enter the eighth character of the new password, the system asks you to confirm the

    new password.

    Confirm:

    Key in the same eight alphanumeric characters you entered in the previous step.

    6. After you confirm the eighth character of the new password, the system asks if you want to

    send the new password to the switch to be saved.

    Save New DB PSWD to KSU? (Y/N)

    7. Press Y to save your new password. The system responds as follows.

    Password Change Succeed!!

  • Rylee Smith
    Rylee Smith Jan 13, 2009
  • Rylee Smith
    Rylee Smith Jan 13, 2009

    It consists of all the instructions to restore the system to default and also the installation instructions...

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1. From a telephone, call into voice mail and log into the supervisor mailbox 70. The system responds with the Main menu:
"To listen to your messages press 1. To send a message press 2. To change your options press 3."
2. To access the Supervisor menu, press 6 (this option is not voiced). The system responds with the Supervisor menu options:
For Mailbox Administration Press 1 For Routing Box Administration Press 2 For Question Box Administration Press 3 For Port Administration Press 4 To Change the System Broadcast Message Press 5 To Change the Voice Mail Day/Night Service Press 6 To Change the System Time Press 7 To Change the System Date Press 8 To Modify System Parameters Press 9 To Perform First-Time Setup Press 0 To Exit Press #
3. From the Supervisors menu, press 1 for Mailbox Administration.
4. When prompted, enter the number of the mailbox you want to add, modify, or delete. The system repeats the number back to you.
5. When prompted, press 1 to confirm the number you entered or press # if the number you entered was incorrect. Once you press 1 to confirm, the system responds with the Mailbox menu options:
and for kelink software click the link to download
http://wareseeker.com/free-keylink/

thanks.

Posted on Jan 12, 2009

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Want you to go through this link...

http://www.acctelecom.com/support/Manuals/Comdial/DX-80%20Attendant%20Guide.pdf


this will help you ... Kevin

Posted on Jan 12, 2009

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You have to enter the current password and go to where it asks you to reset new password. there u can put in the new password of your choice.keylink isnt required but is adaptable to this usage

Posted on Jan 12, 2009

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Http://www.hometowntelephone.com/userguide.pdf just click the link and follow the directions

Posted on Jan 12, 2009

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Note: Voicemail may ask for mailbox and password. Please consult your owner's manual for the credentials.

To change Main Greeting messages, here are the following steps:
-Go into the Supervisor Options

- To Access Supervisor Options:

- From main menu, press 6 for Supervisor Menu

-Press 2 for Routing Box Administration

-Enter Box Number that you are changing / recording

(Main Day Greeting is box 800, Main Night greeting is box 801)

-It will repeat the number you entered and prompt you to press 1 if its correct

-Press 3 to Modify

-Press 1 for Greetings

-Press 2 to Record Greeting

-Press 1 to replay current greeting or Press 2 to record greeting

-Press * (star) for current greeting
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1 Answer

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I just went thru this.
Push the Voicemail button, hit # until it asks for mailbox #, then hit 70 for password. Wait for main menu, then hit 3 for options. Then hit 2 to record your greeting. Now the tricky part,,, I don't know if these are all programmed the same way, but it will ask for the number of the box you wish to change, ours is 800, then follow along.
good luck!

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To change main greetings, etc.. you would need administrative rights to the voice mail. There will probably be a password, hopefully you know it or it's still at default.

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