Question about Master Lock 5400d: Portable Select Access Key Storage Lock

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My child has taken my phone and unfotunate he has locked it and when i try to used it,the phone ask of phone code,and i dont know where to see the phone code,and i need help from you to solve my problem.

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Take the phone back to the store where you purchased it and they will help you. OR tell me the brand name and model of your phone and I may be able to help you more. Good luck.

Posted on Jan 25, 2009

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Posted on Jan 02, 2017

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PUK code and PIN Code:

Please dont try more than 3 times.If you try more than 3 times the Sim will get locked.And it will ask for PIN code.Both these PUK and PIN code can be given only by the network service provider. Please call the network service provider of your mobile.And ask him to provide the PUK code or PIN code.He will ask you some basic details like name,date of birth for his verification.And he will provide you the PUK and PIN code.This is done for free of cost.

Please do rate the solution if the issue is resolved or post a comment for further assistance.


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Have chosen to use a PUK code. have entered one. and now are trying to enter the same code and it isnt working.


hi, the puk code is a code locked into the sim card the only way you can get this code is by calling your service provider their is no way you can change the puk code as its locked into the sim.

The main reason the phone asks for puk code is if the user has entered the wrong lock code more than 5 times then the phone will ask for the puk code.

All you need to do is call your service provider and they will give you this code over the phone for free write it down for future reference but remember this code will only work with that one sim card.

Dont try entering the wrong puk code more than five times if you do your phone is hard locked and can no longer be used.

So call your service provider and ask them for the puk code they dont charge for this and it will get your phone working again.

Let me know how you get on or if you need further assistance ok

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