Display reads Reports Demo Page but the printer will not do anything.

have you tried reloading the the print drivers and cleared the memory.

Are the prints ok? Did you tried to print a test page as follow: Utility -> User Settings -> Print Settings -> Print Reports -> PS Demo Page -> Start. Check this page and if it is looking OK, you isolated the malfunction to scanner area. Try a scan and check the quality, afterwards try to copy from DF and try a glass copy, check the quality.
If you need anything else, just drop us an email at [email protected]
Also, please visit our websites, we're sure you'll find useful things there
---------------------------------------------------------------
Konica Minolta Error Codes & Solutions - http://www.kmcodes.com
Drum, Transfer Belt and Fusing Unit Firmware Reset - http://www.bizhubreset.com
Drum and Toner Chip Reset - http://www.chipreset.eu
Transfer Belt and Fusing Unit Reset Kit - http://www.resetkit.eu

Does the machine make blank copies? Will it produce internal reports like meter count or demo page,?

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

You need to replace the Black cartridge, as it appears the colour one is fine. Look in the printer options on your PC for a display of ink levels, and you'll probably find the black down to zero. If you've used generic cartridges, not genuine HP, you may find the printer can't actually read the ink levels.

Press the < and the > at the same time.

You can print usage page as follows via front control panel on the printer itself.

1. Control-panel display: The display provides information about the product. Use the menus on the display to establish product settings.
2. Back arrow ( ) button: Use this button for the following actions:
   
   • Exit the control-panel menus.
   • Scroll back to a previous menu in a submenu list.
   • Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).
3. Left arrow ( ) button: Use this button to navigate through the menus or to decrease a value that appears on the display.
4. OK button: Press the OK button for the following actions:
   
   • Open the control-panel menus.
   • Open a submenu displayed on the control-panel display.
   • Select a menu item.
   • Clear some errors.
   • Begin a print job in response to a control-panel prompt (for example, when the message [OK] to print appears on the control-panel display).
5. Right arrow ( ) button: Use this button to navigate through the menus or to increase a value that appears on the display.
6. Cancel Job (X) button: Press this button to cancel a print job whenever the attention light is blinking or to exit the controlpanel
   menus.

Now follow these points to print th required page:

1. Press OK to open the menus.
2. Press the Left arrow ( ) or Right arrow ( ) button to navigate to Reports, and then press OK.
3. Press the Left arrow ( ) or Right arrow ( ) button to navigate through the reports, and then press
4. OK to print a report.
5. Press X to exit the menus.

The following information pages are available:

• Demo page
• Menu structure
• Configuration page
• Supplies status page
• Network configuration page
• Usage report
• PCL font list
• PS font list
• PCL6 font list
• Color usage report
• Service report
• Diagnostics report

SOURCE

This is a problem with either the formatter board or the dc controller, try doing an nv ram ( turn off the printer and hold down the right arrow and the cancel button, turn the printer back on and continue holding until you see permanent storage init). If this doesn't work call hp tech support 1800 334 5144 and ask for a case number. This printer has a service note which will cover the formatter for 2 years.
Al

the logic board could cause this if the nvram is messed up. how ever i have found this to be caused by the engine board about 98% of the time. change the engiine board and your problem will go away

Hi koos169:
Try these steps
Printing a configuration report, demonstration page, or menu
structure
1. Press Menu.
2. Use the < or > button to select Reports, and then press .
3. Use the < or > button to select Config report , Demo page, or Menu structure, and then press
. The product exits the menu settings and prints the report.
Performing a soft reset
To perform a soft reset
1. Press Menu.
2. Simultaneously press and then release the * button and the # button to open the developer's menu.
3. Press the < or > button until the message REINIT FFS appears on the second line of the controlpanel
display.
4. Press .
5. The process takes approximately 2.5 minutes. During that time, the control-panel display will
change several times before returning to Ready.
6. When the Ready message appears on the control-panel display, press Cancel to exit the
developer's menu.
Hope this helps

You have to print out the meter report.

1. Press the [Reports] button on the Control Panel
   
   
   
   
2. Press the [Up] or [Down] arrow until 'Systems Data' is displayed on the Display Screen.
3. Press the [Enter] button.
   
   The System Data list will be printed with the following information:
   • Total Page Counts: Total number of pages printed
   • CRU Prints: Number of pages printed using the current Toner (Dry Ink) Cartridge
   • Replaced Toner Counts: Number of new Toner Cartridges installed in the machine
   • Replaced Drum Counts: Number of new Drum Cartridges installed in the machine
   • Current Drum Page Counts: Number of pages printed using the current Drum Cartridge
   • Platen Scan Page Counts: Number of pages scanned using the Document Glass
   • ADF Scan Page Counts: Number of pages scann