Question about Canon PIXMA MX310 All-In-One Printer

5 Answers

Have never been able to set up fax

My adult son and I each tried to set up fax using the manual--it never worked. Now, I've just moved and can't find the manual, but I NEED the fax! Can you tell me how to set it up, or direct me to understandable instructions?

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  • kandysansom Jan 13, 2009

    I need the entire set-up procedure for the fax from start to finish, both sending and receiving.
    I have no idea how to begin--it was several months ago when I gave up on it. I've moved to an area where I have to pay $1.20/page for a fax. I have about 20 pages right now that I need to send,etc.etc...Can you first just get me started on the right track??

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 basically, you run a phone cable from your wall to the line port on the printer, you can run a line from the phone port to an analog phone if you choose. You put your job face down or up on the printer to scan, dial your number, and hit send.

Some complications:

  1. You may need to dial 9 to get out on a company network.
  2. Digital phone systems, DSL, and IP phones don't play well with Fax lines.
  3. In an All-In-One solution, you may have to hit a FAX button to be in "Fax mode
also:-------# Press the <FAX> button to enter Fax mode.
# Press <Menu>.

# Press the right or left arrow button to select [Receive mode settings], then press the <OK> button.

# Press the up or down arrow to select the receive mode that best suits your needs(you probably want "FAX ONLY" When you want to receive only faxes automatically with your machine, or have a dedicated telephone line for FAX use only), then press <OK>.

# Press <Stop/Reset> repeatedly to return to fax standby mode. also set :--------Try setting your fax machine to DRPD (distinctive ring pattern detection) -Press menu > receive mode settings > ok > scroll down to DRPD > ok > back 
thanks.

Posted on Jan 12, 2009

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To set the fax install all software, then open Start >> Program >> Canon >> Printer tools and set the fax.

on how to install the software see:

How can I install the InkJet Multifunctional driver and software for Windows Vista?

Regarding connections do the following:

Connect Wall Socket to line socked (with L
) on Fax machine
Connect External phone socket (the one with a picture of a phone) to phone handset.

The rest of setup is quite straightforward.

Regarding the manual, that is not available online, here is manual for MX300, that has exactly same functionalities.Check from page 32 and follow step by step instructions:


Quick Start Guide.


Posted on Jan 12, 2009

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What exactly is not working for you... and i presume that you have plugged the phone line in the proper hole... some people mistakenly plug it into the usb port

Posted on Jan 12, 2009

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What all do you need to know?

Posted on Jan 12, 2009

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To send a fax, you will have to configure the settings. here are the steps you can follow;

Remote Fax Options;
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—PC FAX Receive—OR—Off.
You can change your selection at any time (Menu/Set, 2, 5, 1).

Setting up Fax Forwarding

When you select Fax Forward, your MFC stores the received fax in the memory. The MFC will then dial the fax number you’ve programmed and forwards the fax message.
  1. Press "Menu/Set, 2, 5, 1".
  2. Press ▲ or ▼ to select "Fax Forward". Press "Menu/Set". The LCD will ask you to enter the fax number to which faxes will be forwarded.
  3. Enter the forwarding number (up to 20 digits). Press "Menu/Set".
  4. Press ▲ or ▼ to select "Backup Print:On or Backup Print:Off". Press "Menu/Set".
If you select "Backup Print:On", the MFC will also print the fax at your MFC so you will have a copy if there is a power failure before it is forwarded.
5. Press "Stop/Exit".

Programming your pager number When Paging is selected, your MFC dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN). This activates your pager so you will know that you have a fax
message in the memory.
1. Press Menu/Set, 2, 5, 1.
2. Press ▲ or ▼ to select Paging.
3 . Enter your pager phone number
followed by # # (up to 20 digits). Press Menu/Set.
Do not include the area code if it is the same as that of your MFC. For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
4. If your pager needs a PIN, enter the PIN, press #, press Redial/Pause, enter your fax number followed by # #. Press Menu/Set. (For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5
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5. Press Stop/Exit.
■ You cannot change a Paging number or PIN remotely.
■ If you have set Paging, a backup copy of the received fax will
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Setting Fax Storage
If you select Fax Storage, your MFC stores the received fax in the
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2 Press ▲ or ▼ to select
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Press Menu/Set.
3 Press Stop/Exit.
Setting PC Fax Receive
If you select PC Fax Receive, your MFC will temporarily store your
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the faxes to the PC. You can then use your PC to view and store
these faxes.
1 Press Menu/Set, 2, 5, 1.
2 Press ▲ or ▼ to select
PC Fax Receive.
Press Menu/Set.
3 Press ▲ or ▼ to select
Backup Print:On or
Backup Print:Off.
Press Menu/Set.
4 Press Stop/Exit.
If you have turned on Fax Storage, a backup copy will
automatically be printed at the MFC.
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