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New tubes are available from Goodman's, 10914 NW 33rd Suite 107, Miami, FL 33172. Tele: 305 278 8822. If you broke just the ceramic outer tube, it will still work alright. The purpose of that cermaic tube was to prevent the hot water being perked up the stem from heating the other water that hasn't been perked yet.....
I called Farberware directly and they do not make this coffee urn any longer and no longer stock the part. They do however stock parts for a 36 cup urn that they said had the same size stem pump on the end. The difference was in the length. I ordered 2 of these and plan on using 1 to lengthen the other one to the correct length. My son is a welder and believes he can do this for me. We will see what happens.
I have the older style 55 cup coffeemaker. It is critical that the coffee grounds basket compress that spring on the stem. Pull the spring upward alittle until the basket rises slightly above it's seated position until you put the lid on and it will put the necessary pressure on the stem down in the heater element hole. Also there is what appears to be a loose washer on the bottom of that stem (where it fits into the heater unit) This washer must be free to move around and it acts like a check valve to prevent water that has "perked" up the stem from falling back down the stem.
If you have the L1350/155C, the manual states 1-1/4 cups coffee for 12 (5 oz) cups, for 30 cups use 3 cups coffee using standard measuring cups. Take the stem & filter out when the coffee has finished brewing so the bitter oils do not get into the coffee.
Check the spring under the grounds basket on the pump tube. This is supposed to hold the end of the tube down in the heater well. It should compress when the lid is pushed down on the basket and twisted to lock in under the handles. I have found a good source of parts for Faberware urns and percolators at goodmans.net. The thermostats and heating elements can be easily replaced and the urn returned to original condition. Rich of Colorado