Question about Vtech Mobigo Learning System

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I want to delete a device from the learning lodge

Posted by Anonymous on


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Posted on Jan 02, 2017

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SOURCE: I can't register. I have downloaded

The Vtech learning lodge needs the "Other Browser" (non-Windows Explorer) version of Adobe flash installed in order to work.

The US FAQ covers this (took a while to find !)

Posted on May 30, 2011


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How do I get the VTech Learning Lodge Navigator back on my computer without the disc?

You might go to the following (VTech) link, select your specific product from the alphabetical tab for the downloadable manual (also here) and look for 'factory reset' in same manual. Hope this helps!

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Look on the manufactures site to see if you can find out how to reset the thing back to factory settings. Usually it is done by booting up and holding down 2 or 3 of the control buttons, which ones are the sequence you will have to find on the wbe site.

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Are you getting any error message when installing the Learning Lodge?
To delete info on toy go to Settings>>My Name>>type R-E-S-E-T then tap the check mark on top right corner of the screen. Toy will turn off automatically if reset is successful.

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Computer not recognizing the tablet

Hi Bre. for the registration, maybe you registered the toy to the website? the registration for the Learning Lodge and the website is different. If you are sure that you have registered the toy to the Learning Lodge, I suggest that you go to My ACcount. You will be asked for a password. Click the forgot password option and you will see the email address that you used when you registered for a learning Lodge account. As for the toy not being recognized by your computer, try another USB cable 2.0, another USB port in your computer. If that doesn't work, double check under device manager (assuming that you are using a Windows computer) or Disk Utility App (for Mac). Once you are in device manager click Disk Drives and check if you see anything that says vtech. if you do, right click on VTECH nand1 and uninstall. after uninstalling, turn the toy off, unplug it from your PC Plug it back in and turn it on. Try to access Learning Lodge again. I hope this helps.

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You need to update the toy. Connect it to your Learning Lodge Navigator. You should be prompted for an update.

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Innotab 2s can't connect to computer via USB.

try another USB cable/usb port. if that doesn't work: For windows--check under device manager>>disk drives>>look for vtech nand1>>right click--uninstall>>unplug the toy>>plug it back in>>turn it on>>try to access Learning Lodge again. For Mac>>open Disk Utility while toy isnot connected to toy.>>plug toy to computer>>turn it on>>look for anything that says vtech.if you do go to Learning Lodge--send error report--call vtech

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1 Answer

Can't get Learning Lodge to reconize second device

is the other toy also an Innotab 2? are you getting any error message? You should see a blue circle that says connected on the Learning Lodge.

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