Question about GE Profile Harmony WPGT9360E 4.0 Cu. Ft. King-Size Washer with Stainless Steel Basket
A problem has been detected with this machine, is the error code i got... any suggestions? and also don't have the original receipt, how can i get ge to still honor the warranty? machine is about 3-4 years old..
thanks frustrated owner of GE Harmony washer and dryer.....
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Posted on Jan 02, 2017
Washers - Harmony Washer Error Message or Code
The Harmony washer electronics can automatically determine if problems exist with the machine. Sometimes an error code can also be present because of things the machine cannot control: like changes in house voltage, water pressure, or temperature.
"A problem has been detected with this unit" will be displayed on the screen.
The most common solution for this message is to turn the machine OFF and then ON. However, this message will sometimes cause the control to stop the machine from working. With this type of error, the control panel will need to be reset. The following steps will allow you to reset your control.
1. Clear the ERROR from the screen: Press and hold the MY CYCLES and BACK buttons simultaneously for 3 seconds. The control will display any recorded errors. Please write down what error codes are shown on your screen in case service is needed. If a MORE icon is displayed on the screen, press MORE to list additional errors. When the EXIT button appears, press EXIT.
2. Remove Power: Follow the onscreen instructions to remove power (unplug unit) and then immediately plug unit back in.
3. Clear Setup Mode: After power is restored, a setup screen that begins with "Congratulations..." will be shown. DO NOT PRESS the OK button shown at the bottom of the screen. Press the START/STOP and POWER buttons simultaneously until the Home Screen is displayed. Your unit is ready to function normally.
Posted on Jan 16, 2010
It sound like you have a blocked pump. Remove the pump from the machine and check where do you have this clogged, inside the pump or in one of the pipes connected to it. Good luck!
Posted on Aug 16, 2007
If you remove the tub to pump hose from the pump and try to turn the pump impeller by hand, it should turn freely. If it does not turn freely, then the motor could be seized and you will need to replace the pump.
Posted on Nov 09, 2007
Press and hold the my cycles button and the back button simultaneously for 3 seconds. This will reset the control panel and allow you to see any stored errors.
Posted on Apr 20, 2009
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