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dude go to this site:http://ng.samsungmobile.com/supports/softwaremanuals/pcStudio31.do?phone_model=SGH-M620&pc_studio=PCStudio3.1&manualsSize=0&softwareSize=3 and download pcstudio 3.1(one for vista and one for xp and lower) and that should solve your problem.
Something like this happened to me except my phone would not stop ringing an screen went all balack both sides... Try leaving your phone until the battery dies then charge it fully before turning it on it has helped me numerous times before.... reset button still works on mine it is like a miracle spot actually