Question about Magellan Maestro 4250 GPS

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The Device does not say if it is charging

When I plug my device in there is no lights sounds or indications that the device is indeed charging. My question is do i have to leave it plugged in for a while then it will automaticly boot up or is there something wrong with this particular device?

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  • Anonymous Mar 26, 2009

    need instruction on how to charge the battery on my magellan maestro 4250





























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I have the Magellan 4250 and was also confused by this at first. However, you can see the unit charging. If you plug in the wall charger, turn on the unit and go to the User Options menu and select System Settings. You will see a green power indicator at the bottom of the page under the button options. When you are charging the unit, this will be pulsing. Once the unit is fully charged the green line will be solid and unmoving. It takes a long time to charge so you may have to be patient. I turn off the gps while it is sitting on this menu page and when you turn it back on you will be on the page and it is easy to see if the charging has completed.

There are no sounds or indications unless you go to this menu page. It does seem strange.

Posted on Apr 13, 2009

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I felt the same way until I found the Pattry charging icon in the "system settings menue. Go to User Options and then choose the System settings. At the botto the menue is a battery icon with a number of boxes. If it is charging the boxes illuminat in a sequence. If it is un pluged the icon shows , by number of "boxes" the strength of the charge.

best Brooks

Posted on Jan 15, 2009

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It usually needs to be left for a while until it start recharging, a few minutes or so. If this does not solve anything then it would be best for You to bring it back for servicing.

Posted on Jan 12, 2009

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When I turn it on as it is loading the screen will turn all white the all black as if I turned it off


This issue will occur when there is a lack of power going to the device. WHen the device is plugged in does the charge light come on? It should be a solid steady red. If the light does not come on or blinks then the charging port on the device may need to be serviced. Additionally the car charger may need to be replaced.

Also please note, the device needs to be plugged directly into the vehicle using the Rand McNally vehicle charger. If you are using a splitter please remove that and plug the device directly into the vehicle and press the rest button on the back of the device.The device will power on and function normally.

If you are still having an issue after plugging it directly into the vehicle, then if possible plug it into another vehicle and press reset to confirm it is not an issue with the first vehicles port. Also try using a wall charger if you have one. Plug the device into the wall and press the reset button. During these steps the charge light should be coming on.

The device will need to serviced if it does not power on and function as it should and you are not using a splitter, have the device plugged directly into the car, and tried resetting the device while plugged into the car and wall.

For devices still under the 12 month warranty you can complete a return authorization at www.randmcnally.com/support/rma.

If the device is out of warranty please call technical support for your repair options.

Technical Support is available:
Monday - Friday
7am - 6pm (CST)
1-877-446-4863
TNDSupport@RandMcNally.com

The answer to this question and many others can be found in the Rand McNally FAQ section at www.randmcnally.com/support. Additionally, for instructional videos on many of the TND & RVND features please visit the Rand McNally You Tube page at www.youtube.com/randmcnallyonline.



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My suggestion is to call Rand McNally technical support. An engineer can perform a more in depth diagnostics and provide a solution.

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Your battery might be completely flat.

Try the followings:
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2) If the red indicator is function is on, stick a tooth pick or match stick in the 'reset' hole at the bottom of the unit (opposite the mini USB cable port) and while still applying pressure to trigger the reset button, turn the device ON via the ON/OFF button at the top: this will cause the system to go into diagnostic mode/hard reset.
3) Take the the tooth pick/match stick out of the reset hole and the power the device off.
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