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There is a reset button inside on the front side of the boiler (you have to take the top of the machine off. There are 4 screws and remove the water tank). It is located between 2 black wires and is a red button. Push it in and test. There is also another problem that you might have. If the brew thermostat is bad it won’t heat. To test for this, push the steam switch and wait 15 seconds. Then open the steam knob and push the middle button and see if the water is warm. If it is then you need a new brew thermostat. That is the thermostat that has the red dot on the top. It sets on top of the boiler next to the steam thermostat. If you take the top off, make sure that the machine is unplugged. If none of these things work check the heating element with an ohms meter. The reading in the terminals should be from 12 to 16 ohms. If no reading the elements is bad and you have to replace the boiler.