Question about Cell Phones
Battery and battery cover older all black model about 1 yr old
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Posted on Jan 02, 2017
I think you have two separate problems.
Taking a long time to heat is almost always a failing magnetron.
The cover on the side is the waveguide cover. If your waveguide cover is burned or broken, it will need to be replaced.
It protects the waveguide and magnetron from grewase and food particles, which can cause arcing and damage.
Hopefully your oven is just under the one-year mark and GE will fix it free under warranty.
Otherwise, they will replace the magnetron at no part cost, but labor will be your responsibility.
GE Customer Service is at http://www.geappliances.com/service_and_support/contact/
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on May 10, 2008
you can find an exper in the local shop where you buy the product and they will give you specific service
for your questions about your product.
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Posted on Jan 08, 2010
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Sorry for the trouble. We can replace the cover for you at no charge. Please contact me at email@example.com and I'll be more than happy to send you a replacement cover and directions. Its really simple and takes about 30sec. Just leave me your address and mention you need the battery cover and I'll send it that day. Take care
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