Question about Dell Dimension 2400 PC Desktop

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Blank Black Screen After Windows XP Loading Page

Shut the computer down 3 days ago and it has not booted since. When I press the power button I get a quick DELL page that briefly gives a F2 or F12 option... goes directly to the normal Windows XP page with the loading status bar. That page goes away and you think the thing is going to load and work as usual.... but it doesn't. I have a blank black screen with a white arrow cursor that works. Nothing has happened past that, not even after several minutes of sitting there.

I have looked around in the settings directory that I can access by hitting (I think) F2 and reset everything to default.

I booted the computer from the Drivers and Utilities CD and have ran several (I believe every) test. All say PASSED and it has given me NO Errors.

I need some direction with this problem because I am not by any means a computer whiz after the windows Xp loading page the screen turns completely black and nothin happens after that.

what do i do?

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  • dpdu413 Feb 08, 2009

    have the same problem to a T. no other version of this story please assist

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  • 413 Answers

The easiest solution would be to re-install windows and hope it is not a hardware problem

Posted on Jan 12, 2009

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Gx620 boots up, then screen goes blank, reboot gives blank screen with cursor blinking. will boot with cd but still shuts down after a minute or two.


Remove the battery and open the case. Look inside the computer with a flashlight to see if any of the capacitors are busted or leaking from corrosion. The capacitors look like little battery towers, but they are not as tall as the AA or AAA batteries.

If the capacitors are bad, your computer goes bunkers.

Apr 30, 2012 | PC Desktops

Tip

How-to repair Windows XP, How to Perform an In-Place Upgrade


One of the best kept secrets of Windows XP is it's built in repair feature!

In previous versions of Windows, correcting an operating system error, or installing a new motherboard, usually meant formating and reinstalling, resulting in loss of all data. Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!

Why would I want to reinstall Windows XP?
1) Can't start Windows XP in safe mode.
2) You have problems caused by a recently installed system update (Windows Update, hotfix, Windows XP service pack, or Microsoft Internet Explorer update).
3) Your problems can't be solved with system restore, or you can't access system restore.
4) You've installed a new motherboard, or made other major hardware changes and need to reinstall Windows.


Let's get started!

Step 1: Rule out hardware issues. Windows Repair will only fix software problems. Hardware issues can also cause boot problems (i.e. bad hard drive, memory, CPU, or power supply).

Step 2: Backup. It's always a good idea to backup your important data before making changes to Windows XP. Relax, if you follow these instructions your data will be perfectly safe.

Step 3: Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD. Can't boot from your CD? Please see the note at the bottom of this page (Configuring Your Computer to Boot from CD).

Step 4: A blue screen will appear and begin loading Windows XP Setup from the CD.

Note: RAID/SCSI/Unsupported UDMA users:
You will be prompted to "press F6 to install any third party SCSI or RAID drivers". Most users will not have to press F6, but if you are running RAID, SCSI or unsupported UDMA controllers, then you will have to have your controller drivers on a floppy disk. If you are unsure whether you have RAID/SCSI, then simply let the CD load without pressing F6.

When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select Recovery Console.

c9602f1.gif


One of the best kept secrets of Windows XP is it's built in repair feature!

In previous versions of Windows, correcting an operating system error, or installing a new motherboard, usually meant formating and reinstalling, resulting in loss of all data. Don't worry; Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system!

Note: The system repair function will remove any updates you have previously installed that are not included on the CD. Drivers will also be reverted to their original XP versions, as well as some settings (network & performance settings may sometimes be reset to their defaults). It may be necessary to reactivate your Windows XP as well. When finished, you will have to download all of the updates from Microsoft Windows Update, because they are all replaced during repair.

Why would I want to reinstall Windows XP?
1) Can't start Windows XP in safe mode.
2) You have problems caused by a recently installed system update (Windows Update, hotfix, Windows XP service pack, or Microsoft Internet Explorer update).
3) Your problems can't be solved with system restore, or you can't access system restore.
4) You've installed a new motherboard, or made other major hardware changes and need to reinstall Windows.

Let's get started!

Step 1: Rule out hardware issues. Windows Repair will only fix software problems. Hardware issues can also cause boot problems (i.e. bad hard drive, memory, CPU, or power supply).

Step 2: Backup. It's always a good idea to backup your important data before making changes to Windows XP. Relax, if you follow these instructions your data will be perfectly safe.

Step 3: Boot from your Windows XP CD. Insert the Windows XP CD into your computer's CD-ROM or DVD-ROM drive, and then restart your computer. When the "Press any key to boot from CD" message appears on the screen, press a key to start your computer from the Windows XP CD. Can't boot from your CD? Please see the note at the bottom of this page (Configuring Your Computer to Boot from CD).

Step 4: A blue screen will appear and begin loading Windows XP Setup from the CD.

Note: RAID/SCSI/Unsupported UDMA users:
You will be prompted to "press F6 to install any third party SCSI or RAID drivers". Most users will not have to press F6, but if you are running RAID, SCSI or unsupported UDMA controllers, then you will have to have your controller drivers on a floppy disk. If you are unsure whether you have RAID/SCSI, then simply let the CD load without pressing F6.

When completed loading files, you will be presented with the following "Windows Setup" screen, and your first option. Select "To set up Windows XP now, press ENTER". DO NOT select Recovery Console.

xpwelcome.gif
When presented with the screen below. press the F8 key to continue
53e63d0.gif

Next, Windows Setup will find existing Windows XP installations. You will be asked to repair an existing XP installation, or install a fresh copy of Windows XP.

If no installations are found, then you will not be given the option to repair. This may happen if the data or partition on your drive is too corrupted.

Note: If you install a fresh copy, all data on that partition will be lost!

6b4d6fc.gif

Your almost finished! Windows XP will appear to be installing itself for the first time, but it will retain all of your data and settings. Just follow the prompts, and have your CD-KEY ready if needed.

Do you have more than one system, or lost your CD-KEY? Visit the keyfinder page to retrieve your CD-KEY.

Update: Due to the proliferation of the Blaster and Welchia Worm/Virus be aware that a Repair Install will leave your system vulnerable. You can get infected within seconds. Do not go on line until you have enabled XP's firewall first.

Remember to run Windows Update! (install critical updates first)

Configuring Your Computer to Boot from CD

Many computers are not configured to boot from the CDROM. If you cannot boot from the CDROM, this is probably due to the boot order of your devices being incorrect. You can change this in the BIOS.

You enter the BIOS from the first screen you see when you turn your computer on. To enter your BIOS, most users here will press the DEL key.

Most Dell, Toshiba, Gateway, Sony & HP systems will press F2.

Compaq users will usually have to press F10.

IBM typically uses F1 or F2.

Other brands may have different keys to press to enter setup, F1, F2, Del, Tab and CTRL+S. If possible see the manual for your computer or motherboard. Also, the BIOS will usually display which button to press to "enter setup" during POST (if it flashes by too fast, press the Pause key).

When you enter the BIOS setup, you need to change the boot order. The CDROM should be setup before the Hard Drive. Each BIOS is different, but here is an example:

ffa6397.gif



on Jun 18, 2010 | PC Desktops

1 Answer

I have XP Pro OS and I didn't gracefully shut down when it said Windows shutting down. I pressed the power button to shut off manually because it was taking too long. Now when I turned pressed the power on...


If you're still able to access your start menu:
Start>All Programs>Accessories>System Tools>System Restore

Select "Restore my computer to an earlier time" and click next

Choose an available restore point, one of a time before the incident occurred. Then click next.

I'm not sure how long this will take but it will notify you of a successful restore.

Oct 28, 2010 | PC Desktops

1 Answer

Computer wont bootup windows xp error loading operating system drive 1 not found please help me


1.Restart your computer. Immediately after the screen goes blank for the first time, press the F8 key repeatedly. The Windows Advanced Options menu appears. If the menu does not appear, restart your computer and try again. Use the cursor keys on your keyboard (your mouse will not work) to select Last Known Good Configuration, and then press ENTER. Windows XP attempts to start.

.
If you recently installed new hardware, shut down your computer and disconnect the hardware. Then, restart Windows XP and troubleshoot your hardware to get it working properly.
3.
Restart your computer and press F8 again. This time, choose Safe Mode and press ENTER. Windows XP attempts to start in Safe Mode, which does not automatically start programs and hardware, and displays very primitive graphics. If Windows XP starts successfully in Safe Mode, you can remove any programs or updates you have recently installed. Then, restart your computer normally.

Performing a repair installation of Windows XP can fix many serious startup problems. While you should not lose any of your important documents, you might lose settings, and you will need to reinstall many updates.
Before performing a repair installation of Windows XP, you should have both your Windows XP CD and your product key available.
To perform a repair installation of Windows XP
1.
Insert your Windows XP CD into your computer.
2.
Restart your computer. If prompted, press a key to start from the CD-ROM.
When the Welcome to Setup page appears, press ENTER on your keyboard.
On the Windows XP Licensing Agreement page, read the licensing agreement. Press the PAGE DOWN key to scroll to the bottom of the agreement. Then, press F8.
When prompted, press R to have Windows XP attempt to repair Windows by reinstalling important Windows components.
The repair and reinstallation process might take more than an hour. Eventually, Setup prompts you to answer questions just as if you were installing Windows XP for the first time. For detailed instructions, read Install Windows XP.

Oct 26, 2010 | PC Desktops

2 Answers

I turn on my computer, it reaches the XP loading page but restarts before shoowing the logon page. This problem just suddenly occured after i turned on my computer today morning.


XP Logon Screen Does not Appear and the Computer Continuously Restarts
http://support.microsoft.com/default.aspx?scid=kb;en-us;310396
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/q310/3/96.asp&NoWebContent=1
Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedly
http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp
Access the Recovery Console and extract a new copy of the Kernel32.dll file from the original WinXP CD
1. Start recovery console as described above
2. Insert the WinXP CD
3. At the command prompt, type CD system32, press ENTER
4. Type ren kernel32.dll kernel32.old, press ENTER
5. Type map, press ENTER
6. Go to the drive that contains your CD
7. Type expand drive\i386\kernel32.dl_, press ENTER; Kernel32.dll should be listed as 1 file expanded
8. Type exit, the computer restarts
9. Remove the WinXP CD
==========================================
The Computer Continuously Restarts
http://www.kellys-korner-xp.com/win_xp_restart.htm
Black Startup Screen Is Briefly Displayed, Computer Restarts Repeatedly
http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp
Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;311806
==================================
Auto Reboot On System Crash
http://www.theeldergeek.com/auto_reboot_on_system_crash.htm
By default, when the Windows XP operating system
crashes an automatic reboot of the system occurs. While this behavior can be convenient, the downside is the error message accompanying the crash is not visible. Often times this information can be a great help in troubleshooting the source of the crash. This behavior can be modified in two ways; via the registry or using the System Properties property sheet.

OR
Try if this works.
If you have not made any hardware changes...........
and
If you have another power supply laying around and
if
you are comfortable swapping out power supplys.
do that real quick and see if it boots.

Jun 14, 2010 | Sony VAIO Digital Studio PCV-RZ14G PC...

1 Answer

Gibberish + won't finish loading Windows


remove the new memory first. if that does not help you may have some a virus, indicated by safe mode workng fine. One other thing i found would do that is a damaged Hard drive, not to likely here because safe mode works.

Apr 28, 2009 | Dell Dimension E521 PC Desktop

1 Answer

My dell gx-270 power keeps shutting down.


hmmm,
Dont worry just boot your computer using Bootable disk or windows installation disk, enter into Recovery console by pressing"R"
type the Administrator password if any or simply press "Enter".
At the command prompt type-"fixboot"
once done restart your computer normally.

Mar 25, 2009 | Dell OptiPlex GX270 PC Desktop

2 Answers

Screen Wiggles, CPU Shuts Self Off, Powers Up Very Slowly


Hmm... Any errors on the screen?

Could be a power supply. Fluctuations in that can cause power drops, which would be visible in the video card, and if severe enough, cause the PC to shut off. There are 4 screws and one 1 wire holding those in. It would take about 10 minutes to replace and probably cost you $40-$50 in parts.

To have Geeks do it: Probably $100.

Dec 06, 2008 | Dell OptiPlex GX280 PC Desktop

1 Answer

Windows xp pro


Did you reinstall windows, or install another operating system? Have you placed your windows disks in your computer recently? To add files or possibly drivers?

This is in your ROOT boot up .ini file, which shows that loading screen, also there is an option that has blocked shutting down your computer. I can help you get to shutdown, is this a laptop, is this a home computer? Did you recently place this unit in the shop. All of these answers do matter for me to give you assistance.

ManOwar

Aug 07, 2008 | Dell Dimension 2400 PC Desktop

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