Question about Dell 1710 Laser Printer

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Black lines on the right side of every copy

Black lines on right side of copies. I changed the toner cartridge and the same thing is happening. Any solutions?

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  • Anonymous Feb 13, 2009

    A straight column of black dots about two inches apart and about two inches from the right edge of the paper appears on every paper printed.

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Depending on what the lines look like it could be the charge roller or transfer roller.
A defect on the charge roll appears as black areas on the front of the test page, and as light gray areas on the test page.
A defect on the PC drum of the toner cartridge appears as white areas on a dark, full–coverage test print and as black areas on the "text only" test page.
I have also seen a line with a 'ridge' on the paper. This will appear almost like an embossed line. This was caused by the fuser roller being scored by debris.

Posted on Jan 14, 2009

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