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Stepping motor error and the fix is not in the manual. Please help.

The machine makes a weird noise when the power is turned on. When I step on the peddle nothing happens. I can not find any help in the manual.

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  • Sewing Machines Master
  • 1,564 Answers

No info, can't help. Call the maker's help line.

Posted on Dec 15, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 2 Answers

SOURCE: Janome Memory Craft 8000 Stepping Motor Error

Bear with me here...
When the Janome 8000 is turned on, one of the first things that it does is run the stepper motors to return the embroidery carriage back to its original position.
The computer in the Janome needs to know when the embroidery carriage is back in the correct position and to do so, it uses a sensor.
If the sensor fails, it does not know that the carriage is back in the correct position.
When the sensor fails, what happens is that the stepper motor keeps running even though the embroidery carriage is fully back, so what you hear is a horrible grinding sound. The grinding sound itself is nothing to worry about, actually it is good news, it means that the stepper motor is fine.
Janome in their infinite wisdom decided that whether the motor failed or the sensor failed, that they would simply say on the screen that the stepper motor failed.
I have repaired a machine with this problem, in my case it turned out that the sensor was okay, but someone had damaged the main circuit board, breaking the track from the sensor to the computer.
Unfortunately, I don't know if this sort of repair is something that the average repairman can take care of. I am an electronics engineer, so thats why it wasn't a problem for me.
I just thought some extra information on what is going on might give you a head start in getting some one to fix it for you.

Posted on Nov 15, 2007

SOURCE: Bernina Activa 131: buttonhole problem

There are TWO buttons on the machine that have the little u-turn on them. Look for the other one. That is the one that makes the second half of the buttonhole. Look in the owner's manual, it may tell you where it is on your machine. I spent a long time swearing at my machine before I figured out that the reverse is not the only button with the u-turn arrow. The manual is not clear on this. Why they use the same symbol twice is beyond me. Mine is on the front of the machine, down by the needle. Hope this helps.

Posted on May 23, 2008

  • 323 Answers

SOURCE: stepping motor error

Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.

sewman7

Posted on May 28, 2008

  • 1 Answer

SOURCE: New Home Memory Craft 8000 stepping motor error

ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!

Posted on Oct 30, 2008

louislevel_2
  • 374 Answers

SOURCE: My needle broke. How do I fix it?

hi! there, first you have to raise needle bar to its highest position by turning the handwheel toward you.hold the broken needle itmay drop after loosen broken needle.,loosen the needle clamp screw using by a srcewdriver pull out broken needle.take new needle holding the needle with the flat side away from you.slip the needle into the needle bar groove.make certain it is up as far as it can go tigthen the needle clamp screw with a screwdriver,aas shown1b71a34.jpgregards

Posted on Mar 29, 2009

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if you ever have this problem, it is because you have had something in the way of the embroidery arm at the back of the machine, so it has not been able to move freely; you'll get a terrible noise as the machine is unable to do what it wants, slips gears or something and then can't bring the arm to its home position. But fear not, i have found if you turn the machine off and gently push the arm back home to touch the machine as it is the start position, when you turn it on, it will work fine and no harm done. just make sure the arm can move freely before you start embroidery!

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Stepping motor error


Turn off the machine, pull the embroidery unit to the left a couple of inches and to the back a couple of inches. Don't force it if it won't go. Turn on the machine and see if it will reset. If does everything should be okay. If the problem is not solved, it's time for a trip to the Dealer.

sewman7

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New Home Memory Craft 8000 stepping motor error


ours was ndoing same thing. took bottom off and the stepping motor was stuck. moved it manually to get unstuck , oiled it, sewing again!

Apr 11, 2008 | Sewing Machines

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