Question about Computers & Internet
It is rare that the reciever goes out with these although not impossible so keep that in mind. But you can try to re-install the drivers for the usb which is what i was going to have you try first. If that does not work you can then try to re-install the software for the keyboard and mouse again. If it still does not work and you are sure all the batteries are good then it is time to replace the reciever. Though you will have to order the reciever i am fairly certain it will probably be easier and maybe cheaper to replace the k/b and mouse deplending on the model you have of couurse
Posted on Jan 13, 2009
You can check to ensure you are not having problems with your USB port by checking Device Manager. Click on start>right-click My Computer>properties>Hardware Tab>Device Manager. If there is a Yellow! by one of the USB controllers then right click on it and click install drivers. You can also, uninstall drivers then reboot and your computers plug n play will pick the USB up automatically. Try it, its the quickest fix possible.
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Posted on Jan 13, 2009
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Posted on Jan 02, 2017
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From the User Guide at... http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=4174137&
The wireless keyboard and mouse are pre-synchronized, for your convenience, to work with your
HP TouchSmart PC. The keyboard and mouse should work immediately after you pull the battery tabs to
activate the preinstalled batteries, and then turn on the mouse (A).
You may need to manually synchronize the wireless keyboard or mouse if they are not functioning.
To synchronize them:
Make sure the keyboard and mouse are next to the HP TouchSmart PC, within 30 cm (1 foot) and
away from interference from other devices.
Keyboard: Press the Connect button on the bottom of the keyboard (B) for five seconds. The blue
activity LED on the wireless receiver illuminates when the synchronization command has been received
and turns off when synchronization is complete.
Mouse: Press the Connect button on the bottom of the mouse (C) for five seconds. The blue activity
LED on the wireless receiver illuminates when the synchronization command has been received and
turns off when synchronization is complete.
If this does not work, remove and then re-insert the wireless keyboard and mouse receiver from the back of
the computer and then synchronize the keyboard and mouse again.
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