Question about Dyson Vacuums

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We have a dyson vaccume and what ever makes it stand isnt working. I dont think we did anything wrong. But I cant make it stand.

T The red stand isnt working and I cant get it to stand upright.

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  • Dyson Master
  • 18,394 Answers

The steel rod has come out of the groove that makes it go up/bown this video will show you.

Posted on Dec 09, 2012

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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chrispurs1
  • 372 Answers

SOURCE: Dyson won't stand upright

Hi.

If you go to the Dyson web site in there help section it shows how to sort out this problem its very easy to do.
http://dysonmanuals.llc.nu/

Posted on Jun 04, 2008

  • 83 Answers

SOURCE: My Dyson DC07 will not stand upright. It just lays

- Stand behind the vacuum cleaner and look at the right-hand side wheel
- Remove the AI PIPE (it has two purple buttons that you push together to lift it up and out - it looks like a Tuba)
- Lay the handle down and look for a black button that will be exposed in front of the square hole
- Stick your index finger and middle finger into the vacant AI Pipe Hole (the square hole)
- Reach over with your thumb and press the black button in front of the square hole
- Whilst pushing the black button, lift your index finger and your middle finger and move the gray plastic piece up (lift the square hole basically)
- Remove your fingers from the square hole
- Lift the handle and stand your machine back upright again
- Place the AI Pipe back into the square hole

Posted on Jul 30, 2009

  • 1 Answer

SOURCE: After hoovering yesterday my dyson ball wont stand up right.

solved this today by folding the upright part back as far as it would go, and wiggling it a little. It clicked back into place.

Posted on Nov 01, 2009

  • 4 Answers

SOURCE: Dyson DC 18 Model won't stand upright on it's own

There is a flip lever that locks it in place and redirects the airflow to the hose when you put it in the upright position. It binds, then eventually breaks. I'm not having much luck finding replacement parts to fix mine.

Posted on Dec 02, 2009

Dysonteam
  • 167 Answers

SOURCE: My Dyson Ball DC25 Animal will not stand upright?

Hi its Darran at Dyson.

Its possible that the stabiliser pedal has popped out of place. For help on how to resolve this, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Posted on Apr 19, 2010

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Revolving brush at front of machine has stopped spinning, what could be wrong


Hi there,

I'm sorry to hear you're having difficulties with your DC24. If the brush bar won't rotate, you may need to reset the machine - please follow the steps shown in the video below to do this. When pressing the red reset button, you may find it helps to use something like the eraser-end of a pencil - you should hear an audible 'click'.

Make sure you recline your DC24 into the vacuuming position before testing it, as the brush bar will not rotate when the machine is standing upright.

This should resolve the issue, but if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

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May 10, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

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We just bought our dyson 2 weeks ago but when i was vaccum our carpet my husband necktie caught and **** by the vaccum and stop working! my husband suspected that it broke the motor of the vaccum. it is 5...


Hi there,

Sorry to hear you're having difficulties with your DC24. Your cleaner is equipped with a safety device which shuts off the brushbar if it gets tangled with a rug fringe, shoelace etc. After making sure the brushbar is free of threads, hair or other obstructions, you'll be able to reset the cleaner and get the brushbar running again. The easiest way to do this is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=1502&product=DC24-ALLFLOORS

Use something like the eraser-end of a pencil to depress the reset button, and make sure you push it in firmly until you hear an audible 'click'.

Please note, the brushbar will never rotate when the cleaner is standing in the upright position, or if you've turned it off using the silver brush control switch located next to the red on/off switch.

By following these steps, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 02, 2011 | Dyson Ball DC24 Bagless Upright Vacuum

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The brush does not rotate - the brush that brushes the dirt up. The brush does not turn


Hello, see if you can turn the roler by hand ( MAKE SURE VACCUME is OFF), if you cant turn it try checking that there isnt something caught up on either side of the roler. Sometimes things can get caught on the spindel at either side and it winds up fairly tightly. If this isnt the problem then eithr a drive belt has worn or broken, or a driver cog could be worn. If this is the case then you will need a technician to have a look for you. I hope this is of some use.

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No vaccum at the hose attachment, the main powerhead has vaccum


You may have a blockage somewhere. Take the U-Bend (next to the right-hand wheel if you stand behind the vacuum cleaner) off. It is attached to the vacuum with a rectangular-shaped clip - it's purple. It is the pipe that is attached under the long gray hose. After that take out the AI Valve (the pipe above the right-hand side wheel) that has two purple buttons to remove it. Take the wand off and look through it - you should see light coming through the other end even though the wand is not straight all the way. If you can't see light through the other end the blockage is in the wand. Stretch the hose out and make sure there are no dark spots inside - those would be blockages. If all else fails call the Dyson helpline, they'll help you.

Apr 12, 2009 | Dyson DCO7 Animal Bagless Upright Cyclonic...

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I need more suction. The Head is too high on my carpet.


Hi.

A slitght adjustment can be made by either screwing on short transparant internal hose on top of floor head tighter or undoing it turn.

Do this on A table as you need to get down to be able to view sole pate movement

Each time you adjust hose stand vac up on the table & pull handle back as if cleaning carpet you must not push head of vac down on the table.

Now look at sole plate usually when they are wrong the sole plate bottom back end tilts up lifting brush from carpet.

Now tap front of head down if sole plate springs back up lifting brush up again adjust hose a bit more.

What you are trying to do is get sole plate as horizontal as you can.

If you really cant get it to pick up dirt any better try fitting new hose they are more sprigier from new,

http://dysonmanuals.llc.nu/

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