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Re: can't receive or send fax on my lexmark X4270
In this case first we need to chk whether there is any dial tone on ur fax machine for that u need to Hit the Options button till u find an option saying On Hook Dial now hit select and it should give u a dial tone if it doesnt check the Phone Line Connections...........
If it gives u a dial tone...........
Unplug the Power Supply from the Printer........
Press and hold the Stop/Clear button and while holding the Stop/Clear button insert the Power Supply back to the Printer........
It will say clearing and then display a page where u need to Selct ur Country and the other details........
and as soon as this is done u can send and recieve faxes.......
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for most phone companies, you may send faxes from your home phone number but to recieve faxes you need to add another phone line, like a business or additional home line. hope this helps please rate me and thanks for choosing enterprise computing solutions.
Try cleaning the rollers in X4270 printer. You may need to clean the scan lens and the white roller.
1. Unplug the power cord and the phone line from the wall. Open the control panel. 2. Pull the roller lever forward, and then lift the white roller out of the All-In-One. 3. Use a clean, lint-free cloth dampened with water to wipe the white roller and the scan lens. 4. Reinstall the white roller. 5. Reconnect the power cord and the phone line.
Next, try to make a standalone copy and let us know the results.
Please check that the Phone line for faxing is connected to a seperate NON FILTERED phone line. Not to the dsl line. You can use a line splitter for this. Also the dial up modem may need to remain in your computer for the fax software to dial out. Hope this helps.
95 percent of the time that is a phone line issue.
If there is more than one item on that line, it can be an issue.
I will throw out everything since I am not there.
A DSL or digital phone line can cause that problem. The majority of fax machines still require an analogue phone line.
Make sure that Junk Fax is off, secure fax is off, and that the ECM mode is ON. ECM is error correction mode.
Also be sure manual receive is not turned on.
I strongly suspect a phone line issue. I will explaine.
There are 3 phone line conditions that have to be correct for a fax machine to pick up. 1 is the phone line voltage, 2 is the phone line current, 3 is what is called decibel loss.
The reason you can send and call out on the line is that you manually turn "on" the phone line when you pick up the phone or when you select send on a fax, it is manually switching a relay to connect to the phone line.
When you are receiving you need the correct signal level to activate the fax. Think of how it is when your TV/VCR remote has weak batteries. You press the button and sometimes it works most of the time it doesn't. The volatge on the battery will still read 1.5 volts, but you dont have enough current draw or wattage to get the proper signal to change channels or turn the sound up and down. Same concept. But when you walk up to the TV/VCD you push the buttons it works fine. Very same concept.
i am able to send out a fax on my lexmark x4270 all in one printer but when someone else sends me a fax i cannot receive it can you give me a solution on this i need to be able to rec faxes it is important in my work thank yoou