Question about GE Refrigerators

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Water and ice dispenser stopped working

Refrigerator Model GSH25KGB BB. First the water stopped dispensing, then a few weeks later the ice quit. Ice is still being made. During troubleshooting we removed the bin. No problems with the bin or shoot. With bin out, selected cubes, we depressed the paddle on door and observed the fork doesn't turn and the solenoid doesn't jump. On the door panel, the green light dims after a few seconds of depressing paddle. I do hear one click sound. Any advice would be appreciated greatly since it is so costly getting service to come out.

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  • dive_angel
    dive_angel Dec 11, 2012

    Now the freezer fan is malfunctioning. Clicking sounds and not moving well

  • Richard Roth
    Richard Roth Dec 12, 2012

    You will probably need to replace the main control board as well. Here is that part to order.http://bit.ly/TpI8Jy

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  • GE Master
  • 9,472 Answers

You will need to replace the dispenser control board on the door. Here is the part to order.

Posted on Dec 08, 2012

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Posted on Jan 02, 2017

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HVACRH20
  • 237 Answers

SOURCE: Ice machine works great, but will not dispense

I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

Posted on Feb 02, 2007

SOURCE: Ice dispenser not working - GE side by side refrigerator

Check auger motor if getting power then probably motor gone , if
not may be switch. good luck

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: In door function stopped working

Same here

Posted on May 22, 2008

  • 1 Answer

SOURCE: GS6SHEXMLoo side by side ice dispenser not working

On advice from the tech I removed acess door. It was covered by frozen moisture.
I removed the motor it was full of water. I verified 120 volts at plug to motor from control
by depressing the door switch and ice dispenser lever at same time. The motor ohms out
but because of amount of water removed from it I am going to replace it and see what happens.

Posted on Aug 06, 2008

EllaWatson25
  • 725 Answers

SOURCE: Ice & Water Dispenser Suddenly Dysfunctional; LED lights, too!

Cory, you sound like you have a bad water valve as well as a bad control board for your dispensor. If you've had any storms in your area in the past 4 - 6 weeks, it's very possible that the storm took both parts out.

We have parts for GE as well as mots other major brands, so please give us a call with your complete model number and we will get your parts out to you right away!

We hope this solves your problem and we look forward to being able to assist you with future issues.

Have a great evening.

Posted on Nov 05, 2009

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