Question about Maytag MAH9700AWM Neptune Front Load Washer

1 Answer

No lights on control board, door locked, MAH9700

Had an E2 code, unplugged unite..code went out..seemed to work fine. Now no lights on board and door locked with cloths in machine.

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  • Maytag Master
  • 9,472 Answers

Unfortunately the control board is dead and will need to be replaced. Here is the board to order if you decide to order it.
The E2 error code was for a stuck button and it would require the control board to be replaced also.

Posted on Dec 08, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 116 Answers

SOURCE: MAH4000AWW Maytag Washer

It is best to contact Maytag at the 1-800 number listed in your owner's manual (or on your machine's serial tag) to see of there is anything that they will do for you. It is best to call rather than use the on-line contact information as they may set up an appointment with an authorized servicer in your area for you.

If not there are a number of options from a Maytag authorized repair to a do it yourself kit which is available from. http://www.neptunewaxmotor.com/

I am not affiliated with the makers of this kit and it will not help most people that are not technically adept. There are pictures on the website showing the disassembly and repair procedure.

Posted on Aug 05, 2008

Master_Tech
  • 770 Answers

SOURCE: control board

have you the touch onsole first to se if it was ok there have been more problems with tha then the cpu board? do you get any beeps while touching it??

Posted on Aug 23, 2008

SOURCE: Maytag Neptune - door locked, clothes inside, lights are on

The manual says that you should push the on/off button to turn off the machin. Wait for 2 minutes for the door to unlock. Then open the washer door.

Audioguy4

Posted on Oct 04, 2008

SearsTechToo
  • 261 Answers

SOURCE: CANNOT RESET E2 ERROR CODE TRYED UNPLUGGING DID NOT WORK

I have only worked on USA machines but I believe you have a control panel error.

Posted on Oct 15, 2008

  • 1 Answer

SOURCE: My Neptune washer MAH9700

I have a Maytag Neptune MAH 9700. It died one day and the door remained locked. I am guessing the circuit board is fried so it's a good thing I purchased a five year extended warranty. The problem though, is that my 2 year olds BLANKY was in there and she won't go to bed without it. Can't wait 2 weeks for the repair guy. I was able to remove the top and (after I unplugged it of course) get my hand to the bottom of the switch housing. Seems there is a small opening at the bottom. I pressed up with my finger and was able to get the door opened. Whew!!! Hope this helps. ; )

Posted on Jun 19, 2009

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FDL=
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I have a Maytag Neptune MAH 9700. It died one day and the door remained locked. I am guessing the circuit board is fried so it's a good thing I purchased a five year extended warranty. The problem though, is that my 2 year olds BLANKY was in there and she won't go to bed without it. Can't wait 2 weeks for the repair guy. I was able to remove the top and (after I unplugged it of course) get my hand to the bottom of the switch housing. Seems there is a small opening at the bottom. I pressed up with my finger and was able to get the door opened. Whew!!! Hope this helps. ; )

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