Question about Kenmore Freezer 20.3 cu. ft. Frost Free Upright Freezer

1 Answer

I have a Kenmore upright freezer model# 253.9260210. We noticed that our food was starting to thaw. I opened up the coil area and noticed a small piece of ice on the coils. I melted the ice and turned it back on. The coils started to get cold and the fan was on but the temp is still not getting that cold, about 40 degrees now and it has been about a hour since I turned it on. Any thoughts??

Posted by on

  • 17 more comments 
  • John Tripp
    John Tripp Dec 10, 2012

    I would like you to respond to this post by answering the questions I listed in response to your post. Can you feel the top of the compressor for me to insure it is not a defective start relay or run capacitor?

  • John Tripp
    John Tripp Dec 10, 2012

    Is compressor too hot to keep your hand on top? I would like to help you but you will need to answer. TKS JT

  • Paul Dec 14, 2012

    Sorry it has taken me a while to reply. Work got in the way. I was looking on a Kenmore sight and it took me to parts select and according to them, there were 2 parts that would cause this. They were the start relay and a compontent that plugs into it. I changed both just now at will see what I will get. When it was running , I remember that the part was warm but I was able to put my hand on it.

  • John Tripp
    John Tripp Dec 14, 2012

    That;s OK I guess you need to get things when you can. Is the refrigerator running? If not go over my instructions again and let me know what is taking place. Uasally when the start relay, overload and/or the capacitor go bad the compressor will overheat pointing to one or more of those parts being defective. If you need my help I will be glad to assist you, just say the word, Thanks JT

  • John Tripp
    John Tripp Dec 14, 2012

    If compressor is running all the time your freezer may have a Freon leak. You did mention a small area of ice. When there is a leak if the freezer still has Freon you will see a frost line where only a few rows of the evaporator will have ice. The remaining rows will have water droplets. JT

  • Paul Dec 15, 2012

    It has been running since 5:30. The freezer started out at 60 degrees and is now 45. It is still running and the top of the compressor is warm to the touch

  • Paul Dec 15, 2012

    I it really odd if it is a freon leak do to the fact that the symptoms just seem to start a few days ago. What do you think?

  • Paul Dec 15, 2012

    I let the freezer fun all night but it only got to 35 degrees. I just did what you suggested with the timer. I will let you know what happens shortly.

  • John Tripp
    John Tripp Dec 15, 2012

    After forgetting about your post and hearing from you again I recommend that you watch a few more hours and quickly remove the rear panel inside the freezer and photograph what you see. a small lump of ice on one part of the evaporator is a sure sign that the freezer is showing signs of a Freon leak. Temperatures should be below 0 degrees long ago. Compressor continues to run right? Thanks for responding, JT

  • Paul Dec 15, 2012

    The Freezer came back on without turning the timer.

  • John Tripp
    John Tripp Dec 15, 2012

    Timers have a lobe like a cam shaft and if for some reason the timer gears and motor are worn the timer can get stuck in the down in the defrost lobe and stay there forever or finally reach the outside of the lobe and begin working again. Keep an eye on your freezer because you are not safe yet to begin putting items inside again until we are sure. Maybe another 24 hours will tell...JT

  • Paul Dec 15, 2012

    Yes. The freezer still run but only gets to 35 - 40 degrees. Like I stated before, I did the timer trick and let it stand and the freezer came back on but it is still not cold, only 35-40 degrees. You said that I may have a freon on leak. Do they just happen?

  • John Tripp
    John Tripp Dec 15, 2012

    Yes leaks just happen more than most people realize. The evaporator will show a frost like up until there is insufficient Freon to show frost. The compressor will run continuous unless it should go into defrost...JT

  • Paul Dec 15, 2012

    So in your opinion, I need freon. It is a R134 system, can I do this myself?

  • John Tripp
    John Tripp Dec 16, 2012

    No adding Freon is not something the typical home owner can do. I do not recommend you trying because it takes special tools and a knowelege of refrigeration. I leaking Freon I recommend replacing the freezer with a new or functional freezer....JT

  • John Tripp
    John Tripp Dec 16, 2012

    If leaking Freon I was meaning to write...JT

  • Paul Dec 16, 2012

    Thanks for you help with this,

  • Paul Dec 23, 2012

    Thanks for the help John. I went further and researched charging procedures and actually added freon. The freezer is at -3 degrees and holding. I will see what happens in a day or so. I figure if I service it and nothing changes, I didn't loose.

  • John Tripp
    John Tripp Dec 23, 2012

    OK Good you got a charge of 134A in the system. Look around your discharge side for any signs of oil appearing on the condenser. I would think if there was a leak in the suction side it would have drawn air and moisture inside but so far there are no signd of compressor struggling or not cooling?


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Kenmore Master
  • 4,654 Answers

Feel top of the compressor and tell me how hot after it has been running awhile. I need also that you advance the defrost timer=>. 216517400 Defrost Timer
I have a Kenmore upright freezer model# 253.926021 - 12_9_2012_4_41_32_pm.jpg

clockwise slowly untill the compressor stops or starts. I need to make sure the timer is not stuck into defrost. I want you to leave the compressor off for up to 35 minutes. If the freezer compressor doesn't restart bt then simply again turn the timer clockwise slowly until it does and then stop turning. The defrost timer is location 23 in this photo HERE If you need to turn the defrost timer like this to restart the compressor then replace the defrost timer and this will resolve the freezing problem. If not we move to the defrost heater location 14 in the sme photo=> 216254600 Defrost Heater

I am going to stop here until I hear from you, Thanks Sea Breeze

Posted on Dec 09, 2012

6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

  • 51 Answers

SOURCE: Not cold enough?

re-gas required

Posted on Jul 25, 2007

SOURCE: Kenmore Freezer Model 23041

I have an upright freezer which temp was unstable. The coils were frosted up, and the circulating fan was unable to pull air across the cooling fins.I defrosted the unit, cleaned it up, and turned it back on. Worked fine until it frosted up again. The unit was a no frost model. I had to have it serviced, and one of the defrost sensors was bad. No problems since this was fixed.

Posted on Aug 13, 2007

  • 700 Answers

SOURCE: 1999 Kenmore upright freezer alarm

the reason there is no fan on the outside is because the outer shell of the unit is the condenser. the unit does it have a fan on the inside? also how does that gfasaket on the outside of the door look like? let me lknow

Posted on Jan 11, 2009

  • 11896 Answers

SOURCE: Freezer Not Freezing Food

there is a circulation fan and also a vent. Either the fan is blowing, or there is a cloged vent.

Posted on Feb 11, 2009

  • 949 Answers

SOURCE: Ice on back wall of freezer, food not staying completely frozen

Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust


Posted on Apr 25, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Door seal not tight on upright freezer

Check the door sits straight and square on the front. You can "adjust" with the heel of your hand to make it sit flat against the frame. Even a poor seal shouldn't make frozen food thaw - check and clean the condenser and fan

May 08, 2012 | Kenmore 16.7 cu. ft. / 473 liter Upright...

1 Answer

Have a 17 cu ft upright manual defrost freezer. Started to notice that items in door were soft a week ago. Warning light was on, but the rest seemed OK. Today noticed a puddle from thawed meat. Sounds like...

I believe you freezer has sprung a Freon leak. You described it and if it changes levels is a way of measuring what Freon you have remaining. Sometimes they can be repaired it depends on how they were built. Hope you did not loose much food, Sea Breeze

Mar 21, 2010 | Frigidaire Freezers

1 Answer

Mu upright freezer door seal was loose and it is leaking from door would this cause domw food to thaw and can it be fixed

a leaking gasket can cause food to thaw and it can be fixed if a new gasket is avaliable from local appliance parts place..the gasket is held on by the liner which is removed by gently lifting the gasket and removing the screws..the reverse to install the new gasket

Sep 16, 2009 | Kenmore 13.7 cu. ft. / 388 liter Upright...

1 Answer

Food thawing in freezer

You may have a small leak in the evaporator. You could try to get a replacement freon with stop leak from the automotive store and give it a shot. If it is a R12 unit then it is too old to repair. But it is worth the gamble to shoot it with freeze 12 or an equivilent before you condemn it.

Apr 10, 2009 | Freezers

2 Answers


your food should not thaw in a frost free freezer. but I can not tell you why it is thawing, sorry.

Apr 25, 2008 | Frigidaire 13.7 cu. ft. Upright Freezer...

1 Answer

Kenmore Freezer Model 23041

I have an upright freezer which temp was unstable. The coils were frosted up, and the circulating fan was unable to pull air across the cooling fins.I defrosted the unit, cleaned it up, and turned it back on. Worked fine until it frosted up again. The unit was a no frost model. I had to have it serviced, and one of the defrost sensors was bad. No problems since this was fixed.

Aug 13, 2007 | Kenmore 20.3 cu. ft. / 575 liter Upright...

Not finding what you are looking for?
Freezers Logo

327 people viewed this question

Ask a Question

Usually answered in minutes!

Top Kenmore Freezers Experts


Level 2 Expert

382 Answers

christian nielsen

Level 3 Expert

358 Answers

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

Are you a Kenmore Freezer Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides