Question about Garmin nuvifone Smartphone

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Detailed maps are required to use this feature. Maps are unavailable when the device is in usb mass storage mode

Please help

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: NO DETAILED MAPS FOUND TO SUPPORT ROUTING

You need to unlock the unit. I had the same problem with one that I have. Try this:

The No Detailed Maps Found That Support Routing message could be due to the following reasons:

  • The GPS device is missing it's unlock code
  • The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message No Detailed Maps Found That Support Routing disappears.
  • If you get a Can't Unlock Maps message following this error remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file.
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device.
Retrieving your unlock codes:
  1. Log into your myGarmin account: https://my.garmin.com/mygarmin/customers/myGarminHome.faces
  2. Select myMaps.
  3. Select Manage Maps.
  4. Select the device from the drop down menu.
  5. The unlock code is located under the "Maps installed on this device" section.
Creating an unlock code file:
  1. Plug your Garmin device into the USB port.
  2. Double-Click on My Computer or Computer located on the desktop.
  3. Double-Click on the Garmin or nüvi drive.
  4. Double-Click on the Garmin folder.
  5. Right-Click in a blank space in this window.
  6. Move your mouse over the word New.
  7. Select Text Document.
  8. Press Enter / Return on your keyboard.
  9. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad.
  10. Type the unlock code that is listed in the Manage Maps section of your myGarmin account in all upper-case letters with no spaces before or after.
  11. Select File.
  12. Select Save As.
  13. Change the Save As Type to All Files.
  14. Type gmapprom.unl in all lower-case letters for the File name.
  15. Select Save.
  16. Close the Notepad window.
  17. Delete the New Text Document file.
  18. Disconnect the GPS device from your computer.
*nuvi x70 owners with transatlantic mapping will need to follow the Creating an unlock code file instuctions above for their U.S. mapping and then create another unlock file for their European maps:
  1. Plug your Garmin device into the USB port.
  2. Double-Click on My Computer or Computer located on the desktop.
  3. Double-Click on the Garmin or nüvi drive.
  4. Double-Click on the Garmin folder.
  5. Right-Click in a blank space in this window.
  6. Move your mouse over the word New.
  7. Select Text Document.
  8. Press Enter / Return on your keyboard.
  9. Double-Click on the New Text Document. This will open the New Text Document in a window called Notepad.
  10. Type the European unlock code that is listed in the Manage Maps section of your myGarmin account. This will need to be typed in all upper-case letters with no spaces before or after.
  11. Select File.
  12. Select Save As.
  13. Change the Save As Type to All Files.
  14. Type gmapprom1.unl in all lower-case letters for the File name.
  15. Select Save.
  16. Close the Notepad window.
  17. Delete the New Text Document file.
  18. Disconnect the GPS device from your computer.
Enabling maps on the GPS device:
  1. Touch the wrench icon on the Where to/View map screen.
  2. Touch Settings.
  3. Touch Map.
  4. Touch Map Info.
  5. Select the checkbox next to the maps to be enabled on the device.
If you continue to receive the No Detailed Maps Found That Support Routing message after completing these steps please contact Garmin Support: http://www.garmin.com/garmin/cms/site/us/support/supportcontact

Posted on Feb 03, 2009

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  • 1 Answer

SOURCE: Garmin Quest: Not able to upload detail maps

hi bud, just had the same problem. hard reset i.e turn off unit, hold down ok, page and then the power button at the same time. it should then ask you if you want to delete all data. select yes and then you should be able to upload your maps again, this worked for me good luck

Posted on Feb 25, 2009

RPFinney
  • 385 Answers

SOURCE: Garmin nuvi 205 shows no detailed maps found that support routing

Hi,

Go to your account at garmin that you created to manage your maps.

Click myMaps

Click Manage Maps

You should see your unit and it’s unlock codes

Copy all the unlock codes for your device

Close your internet browser
Right click on your desktop

Click new, and then click a new Text Document

Click on the newly created Text Document icon from the desktop

Type your unlock codes into the document
Click File and Save as

Change the file name to gmapprom.unl (( double check this please ))

Change the “Save as type” to "All files"
Close the document

You should see the file gmapprom.unl on your desktop
Right click on the gmapprom.unl file and then click copy

Plug your Garmin device in and then click Computer/ My Computer
Click on the nüvi drive

Right click on the Garmin folder and click paste
Safely disconnect your Garmin device from the computer

this resolves the problem for you.

Regards
Richard.

Posted on May 19, 2009

  • 1 Answer

SOURCE: garmin 200w goes into usb mass storage mode when pluged to charge

Steps:
1) Disconnect the nuvi from the charging cable.
2) Press and hold the battery meter icon for 8 seconds. This puts the nuvi into "system test" mode.
3) Plug in the power cable.
4) Click "Exit." The nuvi will reboot, but remain in GPS mode!

Posted on Jun 17, 2009

  • 1 Answer

SOURCE: GARMIN NUVI 200 SAYS NO DETAILED MAPS FOUND THAT SUPPORT ROUTING

You can download new maps..........free......................but..........

I had this problem last year with my garmin 200 and when I called they said that I was out of the 60 day time window for a free map upgrade but they would give it to me anyway. They gave me detailed instructions on how to download a new map free of charge but they didnt explain which selection replaced what I already had on mine.
As a result, I downloaded the wrong maps and have much less detail. Even though its the "2009" version, its less acurate than my old maps were. But its worth a shot, better than paying for them.

Posted on Jun 20, 2009

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1 Answer

My garmin 530hcx has locked up on the opening screen...is there a master reset sequence? I have removed the batteries and still won't work! Also, it won't shut off once turned on and locked...


f a device is locking up and has a long noise or beep when powering down, this is due to hidden data being transferred to the microSD data card. These hidden files and folders are being created by the computer and sent to the data card in addition to the maps, waypoints, routes, tracks and pictures that were selected. The following GPS units could experience this issue.
  • eTrex Legend Cx
  • eTrex Legend HCx
  • eTrex Venture Cx
  • eTrex Vista Cx
  • eTrex Vista HCx
  • GPSMAP 60Cx
  • GPSMAP 60CSx
  • GPSMAP 76Cx
  • GPSMAP 76CSx
  • Rino 520HCx
  • Rino 530HCx
To prevent this issue when the device is shutting down delete these extra unused or hidden files and folders from the data card. Examples of these folders are: .Trashes and .Spotlight-V100 folders. Since the Mac OS adds hidden files and folders to mounted removable drive volumes this process cannot be done on a Mac and will need to be done after every time the data card is mounted as a volume on a Mac.
To delete these folders the device will have to be placed into USB Mass Storage mode. To do this:
  1. Connect the device to the computer using the USB cable
  2. Go to the Main Menu
  3. Select Setup
  4. Select Interface
  5. Select USB Mass Storage Mode
The device is now in USB Mass Storage Mode. At this time a window should open on the computer desktop displaying Removable Disk at the top. The Garmin folder will be displayed. Open the Garmin folder.
Do NOT delete the the following files:
  • gmapsupp.img
  • gmapsupp.unl
  • gmapsupp.gma
These files contain supplemental mapping. If delete will cause the mapping to be erased or unviewable.
If there are other folders or files on the data card, delete these. Some of these files or folders may be hidden and therefore will need to be unhidden*. Once you have done so, please disconnect the device from the computer and power it up.
*Note: To Display a file folder that is hidden:
  1. Select the Tools option on the window that appears on the computer when the device is in USB Mass Storage Mode
  2. Select Folder Options
  3. Select View
  4. Open the Files and Folders folder
  5. Open the Hidden Files and Folders folder
  6. Select Show hidden files and folder
  7. Select Apply
  8. Select OK
Once all of the hidden files and folders have been removed from the microSD Card the unit will not

Sep 18, 2011 | Garmin GPS

1 Answer

I purchased Garmin1490t and it says "Cannot unlock maps" / 'No maps Found" Please help


If your Nüvi keep displaying the maps are locked, you will need to erase a file from the units memory. Connect your GPS system to your computer; go to start then 'My Computer', and double click on your device file (mass storage system), there you will see a folder named 'Garmin'.

In this folder are several different files, look for file named gmapsupp.img. Right hand click on this file and delete as this file is causing the maps to lock.

Other choice, could be one read at No Detailed Maps Found That Support Routing

Hope this helps (remember to rate and comment this answer).

May 14, 2011 | Garmin nuvi 255W GPS Receiver

1 Answer

Whenever I turn on my Nuvi 200 it shows the mass storage mode icon and will not display maps. How do I get rid of this problem?


With a Nuvi, If a Garmin or Garmin compatible power cord is not used, GPS will stay on the USB Mass Storage mode and will not go to Map Screen even though connector fits fine. In this case GPS can slowly charge. So, you need to find/obtain a power supply that works right.

Mar 22, 2011 | Garmin nuviĀ® 200 Car GPS Receiver

1 Answer

Garmin is stuck on loading maps and doesn't go beyond this point


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 12, 2010 | Garmin nuvi 205 GPS Receiver

1 Answer

Screen is stuck on loading maps screen, garmin nuvi 1200


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1200 Car GPS Receiver

1 Answer

I need help on changing to the us My tom tom is on a different country


You will need to Purchase and load required US MAP(s) via 'TOM TOM HOME'.
When the new MAPs are registred to your device, you can then use the 'Change preference' -> manage Maps -> Switch Map -> then select the appropriate 'registred' US MAP.

Please note: always backup your GPS via 'Tom Tom Home' backup utilities first!
If you have limited storage, you may need to delete your existing map(s), that were previously back-up, before loading the US Maps

Dec 25, 2009 | Tomtom ONE GPS Receiver

7 Answers

Garmin 200w goes into usb mass storage mode when pluged to charge


Steps:
1) Disconnect the nuvi from the charging cable.
2) Press and hold the battery meter icon for 8 seconds. This puts the nuvi into "system test" mode.
3) Plug in the power cable.
4) Click "Exit." The nuvi will reboot, but remain in GPS mode!

Jun 08, 2009 | Garmin nuvi 200W GPS

1 Answer

My Garmin nuvi says ''maps unavailable''


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} The "No Detailed Maps Found That Support Routing" message may appear for the following reasons:
The GPS device is missing it's unlock code
The maps on the GPS device have been disabled
To determine the cause of the message, touch the screen until the message "No Detailed Maps Found That Support Routing" disappears.
  • If you see a "Can't Unlock Maps" message following this error, remove any microSD / SD cards in the device and follow the instructions below for Retrieving your unlock codes followed by the instructions for Creating an unlock file
  • If you do not get the Can't Unlock Maps message then skip to the instructions for Enabling maps on the GPS device
Retrieving your unlock codes:
  1. Log into your myGarmin account
  2. Select myMaps
  3. Select Manage Maps
  4. Select the device from the drop down menu
  5. The unlock code is located under the "Maps installed on this device" section
Normal 0 false false false MicrosoftInternetExplorer4
    /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Enabling maps on the GPS device:
    1. Touch the wrench icon on the Where to/View map screen
    2. Touch Settings
    3. Touch Map
    4. Touch Map Info
    5. Select the checkbox next to the maps to be enabled on the device

Mar 21, 2009 | Garmin nuvi 260W GPS Receiver

2 Answers

Navgo GPS


you must to folow this steps: first go to System then Sys Info ,push USB and sign Mass Storage.After that extract usb cable and reconect.You will see 2 windows :click on the left window and that all!!! Good luck! and sory for my english.

May 22, 2008 | GPS

1 Answer

Data card


In each of the sections of 76CSx, such as tracks, waypoints, and routes though their respective categories on the main menu by navigating to their sections and pressing the menu key. For USB mass storage data go to system>Interface> USB Mass Storage and connect to the computer and delete information like it was a regular hard disk (remember to empty the recycling bin to actually remove it from the drive and free space. As for maps I'm not sure as I have never done that myself. Hope this helps
Ty

Jan 13, 2008 | Garmin GPSMAP 76Cx GPS Receiver

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