It could be a few things, but the times I've had similar problems it was either caused by the feed/gripper rollers in the paper trays being worn out, thus not feeding any paper or feeding half a sheet and then jamming.
Or, it could be that the elevator in your paper tray isn't lifting, but if it's taking paper it's probably the rollers.
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It sounds as though a sheet of paper or an envelope bunched up and has jammed inside. Until that is removed from the feed roller, you will continue to hear the 'grinding' sound, and won't be able to print anything. Remove the cover from the backside of the machine, then locate and remove the obstruction. If you don't have any such obstruction then you have a mechanical defect which is not user repairable.
Common issue with these older 4L printers. The problem is a small plastic gear on the main drive motor has cracked. This is what causes the noise and since the machine is not "running" there is no paper feed and thus the paper jam light. Basically there is no drive to any of the printers components. May be hard to find a replacement motor these days but that is what you would need to fix the printer.
On a XC 1040 machine either there is a jam on the fuser, the fuser switch fell out of place, or the sensor swich arm fell off the registration sensor.
Since we cannot see the machine we might understand what is taking place.
If the machine is turned off and back on and there is no red light, then the machine must be able to attempt to make a copy. If a copy does not come out, then there is problely some worn feed rolls.
If when the machine is turned on and there is a red light then th There can be some bad paper feed cluthes as well.There might be a paper stuck at either fuser assemly or paper feed roller areas.
Provide more description about the visuals on the machine.
first off, unless you know that the paper is there, it's a possibility your machine is just saying or acting as if there is a jam when actually there is something giving a false reading or a failed part rendering it unable to print. Otherwise, if you happen to know where there paper is jammed at, attempt forcing a heavier stock paper through. say the jam is between two rollers attempt pushing a cardstock or index card thickness of stock through the rollers to attempt pushing the paper backward which might either remove the jam and make it removeable elsewhere, or make it so the machine can try to feed the paper through again this time allowing you to reach it.
The print head lock is probably not retracting. Look for the white plastic block that pokes through from the paper feed side just in front of the head. Push it in with your finger and move the head to the middle by hand. Now turn the machine on. Then turn it off using the correct method. Then turn it on once more. If it starts grinding again, you screwed the feed mechanism when tugged out the jammed paper (probably pulled it backward through the feed instead of making it go forward and out the correct exit). If this is the case, you may as well bin it. If it in warranty, you can try to get a claim for repair.
If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.
That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.
If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch
If on the other hand it always show jam then there is or a switch is stuck.
Sounds like there is something jammed in the paper feeder, or maby its the paper feeder itself.
Check to see if the path the paper follows through the feeder is completely clear.
Sometimes paper is left in the feeder from previous paper jams.