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Paper doesn't feed

Machine makes a grinding sound when attempting to print. Paper starts to feed; however, jam signal comes on and machine shuts down. Paper never gets more than half way through.

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  • blanchardw Jan 12, 2009


    Canon PC745

    It says paper jam and turns off. The grinding noise comes on when the copy button is pushed.

  • jpd8 May 11, 2010

    ? - You said the machine shuts down -- does that mean turns off or just stops and says paper jam? What is the make and model?

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  • 15 Answers

It could be a few things, but the times I've had similar problems it was either caused by the feed/gripper rollers in the paper trays being worn out, thus not feeding any paper or feeding half a sheet and then jamming.

Or, it could be that the elevator in your paper tray isn't lifting, but if it's taking paper it's probably the rollers.

Posted on Jan 12, 2009

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HP 1315v Printer Makes grinding noise and won't feed paper anymore


It sounds as though a sheet of paper or an envelope bunched up and has jammed inside. Until that is removed from the feed roller, you will continue to hear the 'grinding' sound, and won't be able to print anything. Remove the cover from the backside of the machine, then locate and remove the obstruction. If you don't have any such obstruction then you have a mechanical defect which is not user repairable.

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This seems to be fault in the transport of the paper in the rollers. So if you have used any adhesive sticker printing, it is possible that some glue has got clogged into the rollers. If not there can be some jammed paper in the rollers or the mechanism.
So start this work only if you are mechanically able with the right tools.
Remove the covers to get access to the mechanism . Remove the motor drive assembly , the fitting of the motor to the mechanism. Once this is removed the rollers can be turned manually so that you will be able to feed a paper to see the progress of the movement while studying if there is any obstruction or damage to the paper.
There is a in-detect sensor, usually an opto-coupler , make sure this is not clogged or dirty as this IR detection feeds the signal to the processor for starting the motor drive feed.
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My HP LaserJet 4L printer just makes a grinding sound when I attempt to get it to print. It makes the sound for several seconds and then the Paper light starts to flash without printing


Common issue with these older 4L printers. The problem is a small plastic gear on the main drive motor has cracked. This is what causes the noise and since the machine is not "running" there is no paper feed and thus the paper jam light. Basically there is no drive to any of the printers components. May be hard to find a replacement motor these days but that is what you would need to fix the printer.
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So it sounds like the machine is not feeding paper from the paper cassette. This is a common problem.
There are 2 possibilities. 1 easy and one a little tougher. The simple fix is cleaning the paper feed tires. Just pull out the paper cassette, then remove all the paper. You will see 2 felt type pads on the spring loaded metal plate. Spray these 2 pads with some glass cleaner. Dry the metal plate a little then lock the plate down and re-install the cassette without paper! Make sure the lower tray is selected for paper feeding and press the print button. The machine should try to feed a few times then shut down with a P in the display. Reset the P using the clear key then press print again. Repeat this procedure 5 or 6 times. Then remove the tray, dry the pads a bit then re-load the paper, re-install the tray and give it a try. If dirty feed rollers were the cause then this procedure will fix it. Let me know how this works out.
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Make sure the paper that is in the drawer matches the orientation and size indicated on thje Op Panel Display, If NOT, MAKE IT MATCH.

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Paper Jam...grinding noise


The print head lock is probably not retracting. Look for the white plastic block that pokes through from the paper feed side just in front of the head. Push it in with your finger and move the head to the middle by hand. Now turn the machine on. Then turn it off using the correct method. Then turn it on once more. If it starts grinding again, you screwed the feed mechanism when tugged out the jammed paper (probably pulled it backward through the feed instead of making it go forward and out the correct exit). If this is the case, you may as well bin it. If it in warranty, you can try to get a claim for repair.

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If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.

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Doesn't Print - Says "Paper Jam"


That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

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If on the other hand it always show jam then there is or a switch is stuck.

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