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Restart the device and power it on while holding the power button and volume down until the boot screen clears, keep holding the volume down key as this will allow you to get to the root settings and wipe/cache partion resets and delete user install data. :-)
for alcatel t10 maybe you can try to press the power and volume up button simultaneously and release the button when you see the android logo and there is a red triangle above it and wait till it reboot this might work..we have the same problem but difference is it stays on the lock screen and it never allow me to unlock it if you're experiencing the same problem this reset instructions might not work.
Same thing happend to me, this is not a fix but a work around.
If you have a surround sound stereo use the fiber optic output
for your sound.
Then in the menu selection audio turn off the internal speakers.