Question about Radio Communications
The headset has become unpaired to the usb and fails to shutdown has no button response...i can reset the usb no problem but without being able to shut off the headset it does nothing.......is frozen somehow and only a week old??
First... It is a terrible design to fail to include a reset on the headset portion. Way to go pdp.
You can let the device battery run out and recharge or you can remove the right ear foam, remove three screws and access the battery. Unplug and re-plug the battery. Re-assemble the parts and its fixed without waiting 12 hours for the battery to die.
Posted on May 10, 2013
Heres the response I got from PDP regarding this issue;
Hope this helps, I am draining now and hoping for the best.
Posted on Dec 30, 2012
This is dumb! why would a headset be sold for 90 dollars and then it stops working! Mine stop working today while i was playing on my xbox 360! This product doesn't deserve to be sold anymore!
Posted on Apr 08, 2014
Okay well i was playing call of duty and i tryed to mute my afterglows and it didn't work then i tryed to turn them off and now it will not turn off. How to fix this problem
Posted on Jun 18, 2013
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
SOURCE: I have been using the
This is not a software problem, it's a hardware one: the receiver from inside the headphones is not working properly either because the batteries have aged prematurely and no longer provide the necessary voltage or the audio amplifier has failed.
Unfortunately there is nothing you can do - the battery is not a customer replaceable element and if the amplifier has failed it cannot be replaced, at all - the headset is dead. You will have to contact Plantronics and find out if they will repair or replace it under the warranty rule. For that follow this
Posted on Apr 23, 2011
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