Question about Dyson DC14 All floors Bagless Upright Cyclonic Vacuum

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I have a dyson DC14. the forward lock came out and I cant figure out how to get it back in. Please help!

Posted by Anonymous on

6 Suggested Answers

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  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: My dyson dc14 not sucking only from the hose

Hi- I have the same problem: suction fine, but the brushbar was not spinning. I went 1st to the Dyson site and went thru their troubleshooting guide and I'd done all those things, so I called Dyson (1-866-MY DYSON in the USA) and they walked me thru a very simple solution.

What worked was to "rest" the bare floor/carpet adjustment, and it's very easy! You do this by clicking the carpet to bare floor adjustment back and forth at least 5 times. Make sure when you end it's on carpet. Then tilt it back all the way from the upright position so it's flat on the floor and turn it onto it's left side. The carpet indicator should be below the word carpet. THAT WAS IT! As soon as I turned it on again, the brush bar is spinning great! I wish I could tell you right now how well it picks up, but unfortunately I took out the filter and rinsed it, so I have to wait until tomorrow to **** anything up. However, I'm sure it will work now that the brush bar is moving. Like I said, the suction was fine.

Just as an FYI--If you call, they will have you try other things to rule out other problems 1st. I had already done all the things suggested in their troubleshooting guide on their site and the only additional thing they asked me to try was to turn it on and tilt it back as though you are going to vacuum and make sure the suction from the top tube had stopped, as it normally does, and mine did.

Hope this helps!

Liz

Posted on Oct 28, 2008

  • 107 Answers

SOURCE: Dyson DC14 hose attachment

hose should work as is. you just remove the handle from the main unit and **** away. Manuals are available at dyson.com.

Posted on Dec 08, 2008

geordie rob
  • 7 Answers

SOURCE: roller brush is not turning on a dyson DC14

http://www.dyson.co.uk/support/help.asp?product=DC07-SY&article=527
here's a link that might help
good luck

Posted on Dec 29, 2008

  • 134 Answers

SOURCE: beater bar belt needs replacedon a dyson DC14 animal

Remove the glide plate at the bottom of rhe machine. Remove brush and broken belt. Fit new belt and re install brush. Fit glide plate, job done.
Its in the instruction book

Posted on Mar 08, 2009

  • 3 Answers

SOURCE: Dyson DC14 Brush Bar won't turn

You don't need to take it for repairs, I just corrected the same problem on the phone with a tech. Have the head on your lap, make sure the end nearest the little belt has the rounded side of the bar facing you. The squared off end faces towards the machine. Place your left hand pointy finger under the bar (the 2 inch bar next to the little belt) and lift up, while finessing the loose end of the bar into place, with the rounded part still facing you. Then it sort of snaps into place. Now, replace the face plate. In the upright mode, starting at the carpet dial, switch the dial back and forth between carpet and bare floor, ten times. (the tech actually referred to this as re-setting the vac. LOL) Plug the vac in, incline the hand, and start. It should work. It didn't for me the first time and made a horrible sound. That meant I had to go and repeat the process again, but lo and behold, IT WORKED! When in doubt, call the tech and don't let them get away from you; have them stay on the line until the problem is resolved.

Posted on Oct 10, 2009

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1 Answer

How do I FIX MY DYSON DC14 VACUUM


Hi there, it's Jack at Dyson.

I'm sorry to hear you're having difficulty with your DC14 - it sounds like this spring may have come out of the clip which secures the Telescope Reach wand in place. Normally the spring will locate behind the clip, keeping the wand locked securely onto the main body of the vacuum until you remove it for above-floor cleaning.

We'd be happy to talk you through replacing the spring - if you have further difficulty in doing this, you would also be able to order a replacement wand if needed.

When you have your DC14 easily to hand, please give the Dyson Customer Helpline a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

We'll look forward to speaking with you.

Mar 13, 2015 | Dyson Vacuums

1 Answer

Forward lock button


Hi there,
I am sorry to hear the button on your DC14 has come out. We are happy to help but need more information. Please call us at 1-866-693-9766 (US) or 0800 298 0298 (UK) so we can provide further assistance.

Best wishes,
Jessica

Apr 12, 2012 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Dyson Dc14 won't start, just a slight popping and


Hi there,

I'm sorry to hear you're having difficulties with your DC14. We'd appreciate the opportunity to run through some troubleshooting over the phone with you to help resolve this issue. Please call us on 0800 298 0298 (UK), or 1-866-693-9766 (US), so we can provide further assistance - it will help if you have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 05, 2012 | Vacuums

1 Answer

How can i put the forward lock back into my dyson dc14 animal?


Hi there,

I'm sorry to hear you've experienced this issue with your DC14. I'd encourage you to get in touch with us directly, as we'd appreciate the opportunity to provide further assistance.

You can call us on 0800 298 0298 (UK), or 1-866-693-9766 (US) - we'll look forward to helping you resolve this.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 03, 2012 | Dyson Vacuums

1 Answer

The clip or latch that holds the Motor Inlet Cover of my Dyson DC14 is broken. Any way to fix this? It appears attached to the large body of the vacuum.


Hi there,

I'm sorry to hear the catch has broken on your DC14. Our Helpline should be able to assist you in resolving this - please give us a call free on 0800 298 0298 (UK), or 1-866-693-9766 (US). It will help if you have the machine to hand when you call.

We'll look forward to hearing from you.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Feb 22, 2012 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

How do I replace the forward lock on Dyson DC14 animal it fell out somehow


Hi Donald,

I'm sorry to hear about this - it's probably best if you get in touch with us directly, as we can't provide directions on how to carry out this type of repair. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Service

Oct 26, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The catch fell off the motor inlet cover on my new Dyson DC14. How do I replace it?


Hi there,

I'm sorry to hear about this, but if you get in touch with us directly, we should be able to help. Please call us free on 08002980298 (UK), or 1866MYDYSON (US) so we can resolve this for you as quickly as possible. We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

Oct 23, 2011 | Dyson DC14 All floors Bagless Upright...

1 Answer

We have a dyson dc14 and the beater bar stopped turning, we cleaned the bar off and checked the belt and it's not broken, I know I called Dyson a year or two ago and they told me how to reset the beater...


Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Mar 31, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

I have a DC14 Animal Dyson. The wand was sticking, so I figured out the rubber gasket had stretched out. When I trimmed that it worked a lot better, but now the wand is locking up again.


Hi there, its Darran at Dyson.

It would be worth contact us so that we can discuss the options available to you. you may need an engineer to visit to replace part of your machine to resolve this, however it may be a part we can send in the post.

Please call us on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service

Mar 31, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

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