Question about Western Digital My Passport Essential 500GB External USB 20 Portable Red 500 GB Hard Drive

Open Question

WD My Passport 0730 USB Device Freezing Windows Vista

Was working fine last night. Both this external driver (1) and another hard drive formated for a MAC (2) were plugged into my computer at the same time. I had copied some audio files from 2 to 1. Shut the computer down. When restarting the next day My passport will not read in "My Computer" freezing Windows Navigator (i think thats what it said) I've uninstalled, re-installed will little success. At one point it would allow me to see and open the drive, I attempted to remove the files, after removing files (which took hours for just a couple MB) It froze again. I restarted and now I'm back at square one. re-installing does nothing.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad
  • 1 Answer

SOURCE: WD Passport 500GB - My Computer Panel Freezes trying to recogniz

i know this wont help you, but i am having the exact same problem, so at least you not alone. if you have found anything out i would appreciate the feed back and visa versa if i figure it out.

Posted on Nov 09, 2009

Ad
  • 34 Answers

SOURCE: WD Passport Hard Drive Malfunction

Unfortunately, you have probably lost all the files on the drive. It may be possible to take it to a PC Repair shop and have them run specialist software on it, although the clicking sound indicates a hardware failure, rather than software. You have my deepest apologies, but this does happen... although rarely.

Posted on Feb 03, 2009

  • 8 Answers

SOURCE: WD Passport 3200 isn't assigned a drive letter when plugged in

try to right on my computer and click on Manage
then click on Disk Management
Observe if you are able to see Drive 0 <- which is your internal drive in your computer.

Observer also if you are able to see Drive 1 <- this will indicate that the system recognise that an external USB drive was attached to it.

Right click on the area right next to the box that says Hard Drive 1 and see if you can find the wordings "Change Drive Letters and Paths".

If you manage to go that far, click on any of your preferred drive letters, for example Z: and then click OK. And then go to Windows Explorer or My Computer and see if Z: existed there.

Posted on Jan 22, 2009

  • 10406 Answers

SOURCE: I have a new WD

> I have a new ... external hard-drive

If it is less than TWELVE MONTHS old, then its WARRANTY is still valid.

EXERCISE the warranty to get it repaired/replaced at _minimal_ cost to you.

Posted on Mar 31, 2011

Geekman
  • 32281 Answers

SOURCE: My WD My Passport external Hard Drive ! TB formatted for Mac is not reading my files

A Windows PC computer will not read files on the WD hard drive that has been formatted on a MAC.
The fix.
Copy your photos onto the MAC computer then remove the WD hard drive and connect it to your Windows PC and format the WD hard drive in FAT32 file system.
After formatting has been completed remove the WD hard disk and connect it to the MAC computer. The MAC can read and write to a Windows FAT32 formated hard disk. You can now copy the photos from the MAC to the WD hard disk. When copying is complete, remove the WD hard drive and connect the WD hard drive to your Windows PC and you can now copy the photo from the WD hard disk to your Windows PC.

Posted on Mar 06, 2012

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The my passport 1 tb drive works fine one several computers. However on some laptops i got, and my friends it makes the computer crash after typing password. After typing password its instant blue screen...


I would try backing up any data you need to a PC it works with and then try formatting it with a full format not a quick format then try plugging it into a computer which it normally crashes with while it is still blank. If that is working copy your data back and see what happens. ...cheers from Scott

Sep 02, 2011 | Western Digital My Passport Essential SE...

1 Answer

Using Windows 7. 1TB My Passport WD external HD. It shows in Windows as healthy RAW but won't take a format. I tried writing all zeros with Acronis but it failed. Tried DataLifeguard. failed. I'm out...


just a few ideas
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
click start control panel administrive tools computer management disk management right click on your drive select format
hope this helps

Apr 23, 2011 | Western Digital 1TB My Passport Essential...

2 Answers

How can I install the driver for My Passport WD External HDD 500GB online?


It is a "plug-and-play" device, and Windows XP/Vista/7 are "plug-and-play-aware" systems.
So, just connect it, and Windows should recognize it.

Are you getting any error-messages?
What is happening?
What is not happening?

Nov 11, 2010 | Western Digital My Passport Essential SE...

1 Answer

MY PASSPORT ESSENTIAL WD1600ME-00 is not recognized by plug-and-play in either of my HP Desktop Windows computers (One with XP, one with VISTA). Power light comes on when attached to any USB port. Device...


You run MS Windows Update to download and install the latest OS updates. Your WD external HDD should be detected after OS update.

For non updates system, try to connect WD to the USB Port where it worked before. If you have 4 USB ports for instance, try to connect it to these ports one try at a time. Windows XP might have assigned one USB port for your device before when it was working just fine.

Feb 02, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Local disk error WD My Passport 250GB


Do you connect & disconnect the drive according to WD's recommendations here? Try another cable. (If yours was wearing out, that might explain why it only connected some times.) Try another usb port. Check the power supply (another receptacle) Unplug other usb devices from the system.
See this article. Good luck!

Aug 18, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

Laptop suddenly stopped recognising my external USB hard drive


I had the same exact problem with a WD2500xms passport. The problem was the USB cable. I went to the store and bought a 6' USB cable ( $26 at Radio Shack) with the same specs and now, no more problems. Also I called WD technical support (800.275.4932) and asked for a new cable. The WD customer serverice was very helpful and said it would sending me a new cable for free. When it arrives I'll return the 6'er.

Aug 13, 2009 | Seagate FreeAgent (ST305004FDA1E1-RK) 500...

2 Answers

How do I completely remove the WD Sync software so I can use my 500GB WD external hard drive for manual copy-and-paste


Assuming you are using XP, Vista, or 2000 you can format it as a NTFS drive. while a lt of folks do not like Vista, this is one area where it really shines.

Plug in your WD PASSPORT.

Bring up the START menu -> right click COMPUTER-> select MANAGE -> select STORAGE ->select DISK MANAGEMENT.

Find the dive -> select/highlight the WD PASSPORT -> right click and select FORMAT. make sure to format as an NTFS drive. Depending on the size of the drive this might take a while - so go have dinner and a movie.

Jul 01, 2009 | Western Digital WD Passport 250GB Portable...

1 Answer

I have just bought a WD external hard drive (250GB). i plug it in via USB (2.0) and my computer will not auto install the device. i have no software with the product. help!


If you are running Windows ME, or Windows 2000, or Windows NT, or Windows XP or Windows Vista you do not need any drivers, Windows will detect any USB devices provided the USB device does not draw more power that the USB port can provide.
Your Maxtor external drive shoud have a power adapter connected to it before you insert it into the USB port.
If the Maxtor drive has not been partitioned and formated then you cannot use or see it until you do so.
Your manual should give you instructions to do so.
Basically you need to go into the Control Panel, then Administrative Tools, Then Computer Management, then Disk Management to create a partition and format the drive in NTFS file format if you are using Windows NT, XP or Vista.

Nov 26, 2008 | Western Digital Passport WDXML800UE...

Not finding what you are looking for?

Open Questions:

Western Digital My Passport Essential 500GB External USB 20 Portable  Red 500 GB Hard Drive Logo

Related Topics:

105 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

76649 Answers

Mike

Level 3 Expert

4340 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...