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Sony DSC-W390 has error code E91:01

DSC=W390

Posted by Anonymous on

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Rammsteins
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SOURCE: Sony cyber-shot dsc-w50 problem

Hi!
It's a flash error. Could be flash fuse or flash board. If you have a multimeter and you're ready to open it, contact me at toms.safranovs@gmail.com or contact your local Sony service center.
I work in a Sony service center.

Tom

Posted on Jul 28, 2009

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Cyber shot DSC-W561 error code E:91:01 - how can reset normal condition?


Download the service manual from elektotanya.com and find the complete explanation to the error codes. This is a service center job.

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this is my same problem in my Sony Cyber-shot DSC-W130., pls e mail me if someone answer your problem., this is my e add -- helterbrand_16@yahoo.com ur.goingdown@ymail.com
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A letter and number error code of C:13:xx is an indication the recording media (floppy disk or Memory Stick® media) you are using is either not supported for use with the camera, not formatted properly, or is damaged or faulty.

Refer the links:
http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C356202&sliceId=1&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=76702925&stateId=0%200%20180284222

http://www.kb.sony.com/selfservice/documentLink.do?externalId=C186797

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1 Answer

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Hi!
It's a flash error. Could be flash fuse or flash board. If you have a multimeter and you're ready to open it, contact me at toms.safranovs@gmail.com or contact your local Sony service center.
I work in a Sony service center.

Tom

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1 Answer

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Hi,  Its an error of flash unit(E:91:01 denots flash unit problem) which get started malfunctioning. Therefore you have to replace the FLASH UNIT ASSY.
  For changing of flash unit assy. You can contact any sony service centre nearby to you. For your convenience please visit:
www.sony.net
or
www.sonyworld.com
Here you can find contact info of nearest service centres.
Thanks for using FIXYA. 

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1 Answer

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You can download user manual of DSC-W80 from Sony Support for free. Check Manuals section.
Thanks.

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2 Answers

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two possiblities,
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Flashing text on screen


I am sorry that I can not tell you exactly what that code means, Sony only releases the complete list of error codes to their employees. What I can tell you is that many error codes can be clear by reinitializing the camera’s internal software. In the Menu select Initialize.
If resetting the program does not clear the error then it’s a hardware problem. In the USA this camera has a 1 year warranty. Contact Sony repair at http://www.sony.com/service or 1-800-222-SONY (7669).

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1 Answer

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You must have an E:61 or E:91 error. You will need to send it back to Sony but, that is what warranties are all about. I am sure it will be fixed quickly and for free!!

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