Question about Dell A940 All-In-One InkJet Printer

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No longer automatic from scan to PhotoEditor

I've never had a real problem with my A940 until lately. Among the glitches are that once an image has been scanned, it does not automatically open up in Dell PhotoEditor. If I manually open PhotoEditor, there is no image at all, but when I close that program, I'm asked if I want to save the image. If I say "yes", I can't find the phantom image anywhere. I have tried to tweak various features on the printer homepage, as well as double check defaults, but nothing seems to work. Anyone with the same prob?

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Re: No longer automatic from scan to PhotoEditor

Have you tried making sure the file association is correct. The file association may have been changed by another program and therefore it will not automatically open. You can select a file the dell has previously scanned and right click and under the file properties select a new file association with the opening program being the Dell Photo Editor program. Hope that helps.

Posted on Jun 25, 2007

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How can i add A940 Dell all in one printer to my laptop

Do not connect the usb cable, install first the software (in cd) of the printer, wait until it is finished then restart the computer. then connect the included usb cable (computer to printer) and power-on the printer. it will automatically detects your printer and you are ready to print or scan.

Jan 15, 2015 | Dell Printers & Copiers

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How do i scan and email a document using the a940 printer

On the printer press scan, then press options, move the right arrow key. Select e-mail and press select button. Also, go to start menu, go to all programs, Dell printer, then select DELL AIO Printer A940, then select Dell All-In-One Center. On the Scan box on the drop menu select e-mail. All set, scan from printer to e-mail.

Sep 25, 2009 | Dell A940 All-In-One InkJet Printer

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I am unable to send faxes or recieve faxes


Please follow the steps given below to check wheather the error correction is turned off.

You need to disable "Error Correction," please follow the steps given below:
1. Press "Fax Mode."
2. Press "Menu."
3. Press "Up" or "Down" Arrow button repeatedly until "Ringing and Answering" is highlighted.
4. Press "Select."
5. Press "Up" or "Down" Arrow button repeatedly "Error Correction" is highlighted.
6. Press "Right arrow" or "Left arrow" button until "OFF" appears.
7. Press "Select."

Please follow the steps given below to recieve the fax:

1. From the control panel, press "Fax Mode."
2. Press the "Menu" button once.
3. Press up or down arrow repeatedly until "Ringing and Answering" is highlighted.
4. Press "Select."
5. Press up or down arrow repeatedly until "Pick-Up On:" is highlighted.
6. Press left or right arrow to choose an option.
7. Press "Select."
If you want to set a schedule to turn "Auto Answer" "on" or "off:"
1. Press up or down arrow repeatedly until Auto Answer Scheduling is highlighted.
2. Press left or right arrow until "On" appears.
3. Press "Select."
4. Press down arrow button to select the time for "Auto Answer On."
5. Use the keypad to enter the date and time. Press 1 for AM, 2 for PM, or 3 for 24-hour mode.
6. Press down arrow button to select the time for "Auto Answer Off."
7. Repeat step 5.
8. Press "Return" button to save the settings and exit the menu.
9. Make sure the "Fax Auto Answer" light is on.
When the number of rings you set is detected, the printer automatically receives the incoming fax.

To scan a document, please follow the steps given below:
1. Go to "Start," "Programs," Lexmark printer, "Lexmark All-in-One Center."
To see how an image will look after it is scanned, click "Preview Now."
2. Click "Scan," "Send scanned image to."
If scanning an image, choose a graphics program such as "Lexmark Photo Editor," "MS Paint," etc.
If you wish to "Scan to OCR," choose a text program such as "MS Word," "WordPad," etc.
Once the image is scanned, the "Abbyy OCR" software will open automatically.
3. To begin the scanning process, click "Scan Now."
4. To view the additional options, click "See More Scan Settings."
To indicate what type of image is being scanned, select the "Option" next to the type of object you are scanning. Your settings will be optimized for that object type.
To indicate how the scan will be used, select the relevant option from the menu. Your resolution and other settings will be optimized based on your selection.
5. To revert back to the normal All-in-One main page, click "Hide Extra Scan Settings."
6. Under "Display Advanced Scan Settings"; you can see change settings, which will affect the outcome of your scan.

Mar 21, 2009 | Lexmark X8350 Print, Scan, Copy and Fax...

1 Answer

When scanning photos, images no longer fill the frame

I discovered that a small strand of hair had attached itself to the white underside of the platen cover near its bottom edge and this was apparently being treated by the scanner as part of the photo to be scanned. Once I removed the hair, scanned photo images are again correctly being optimised in the frame.

Nov 19, 2008 | Canon PIXMA MP510 All-In-One InkJet...

6 Answers

Scanning problem with A940 AIO Dell printer/scanner

    Hi there, just found this solution to work perfectly. i just freaked out for a moment with the same problem. Use this or just type fax and scan in your help function. Hope this helps!

    Before you begin, make sure that you've installed your scanner on the computer and that the scanner is turned on.
  1. Windows Photo Gallery.
  2. Click File, and then click Import from Camera or Scanner.
  3. In the Import Pictures and Videos window, click the scanner that you want to use, and then click Import.
  4. In the New Scan dialog box, click the Profile list, and then click Photo. The default settings for scanning a picture are automatically displayed.
  5. If you're using a scanner with a document feeder, click the Paper size list, and then click the size of the picture that you've placed on the scanner or click the size that most closely matches the picture.
  6. Click the Color format list, and then click the color format that you want the scanned file to display.
  7. Click the File type list, and then click the file type that you want to use to save the scanned file.
  8. Click the Resolution (DPI) list, and then click the resolution, in dots per inch, that you want to use.
  9. Adjust the brightness and contrast settings or type the values that you want to use.
  10. To see how the picture will appear when it is scanned, click Preview. If needed, modify the scan settings, and then preview the picture again. Repeat these steps until you're satisfied with the preview results. Some scanners might require you to place the picture in the document feeder each time that you scan.
  11. Click Scan. When the scan is complete, Windows Photo Gallery prompts you to tag the picture so that it's easier to organize or find later.
  12. In the Tag these pictures (optional) list, type a tag name, and then click Import. Windows Photo Gallery displays the picture so you can view, fix, or organize it.

Feb 01, 2008 | Dell A940 All-In-One InkJet Printer

2 Answers


Go into Control Panel and complete the Scanner Wizard provided by Windows XP, then try scanning pictures or documents again. If you have the disk to the printer/scanner autorun the installation again. It will just overwrite the old install, not a big deal. If you do not have the disk, look online for the "free installation disk Dell A940 Printer/Scanner" and run from this free website. Let me know how it goes.

Cynthia Charczenko

Jan 05, 2008 | Dell A940 All-In-One InkJet Printer

1 Answer

Epson stylus photo RX580

When you see the File Save Settings window, you need to select the location, name, and format of the scanned image file you want to save.
  1. In the File Save Settings window, specify the file folder in which you want to save your scanned image. Click the My Documents or My Pictures radio button (Windows XP or earlier versions), or the Documents or Pictures radio button (Windows Vista or Mac OS X).
  2. If you want to select another folder, click Other, then click Browse (Windows) or Choose (Mac OS X) and select the folder. If you want to save your image on the desktop, simply click Other.
  3. Specify a file name prefix with an alphanumeric character string. A 3-digit number is automatically added to the file name, but you can change the Start Number if you like. If you are scanning multiple images at once, each image will receive a different 3-digit number.
  4. Select a file format. Depending on the format, the Options button may be available for making detailed settings.
  5. The check boxes at the bottom of the window give you these options:
  • Overwrite any files with the same name: Select this option if you want to reuse the selected file name and location and overwrite previous files with the same names.
  • Show this dialog box before next scan: Select this option if you want the File Save Settings window to appear automatically before you scan in Home or Professional Mode. If you deselect it, you must click the File Save Settings button to open the window.
  • Open image folder after scanning: Select this option if you want Windows Explorer or the Macintosh Finder to automatically open to the folder where your scanned image is saved when Epson Scan finishes scanning.
6. Do one of the following, depending on the currently selected scan mode:
  • Home or Professional Mode: Click OK. Epson Scan starts scanning.
  • Full Auto Mode: Click OK, click OK again, then click Scan. Epson Scan starts scanning.
The scanned image is saved in the file and location you chose.

For more information click here

Nov 30, 2007 | Epson Stylus CX5400 All-In-One InkJet...

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