Question about Saeco Vienna De Luxe Espresso Machine

1 Answer

Ginding problems, all clogged up

3yrs old,
grinding, stopping with red light, press again, maybe it would complete,
took apart grind section,
unsure when reassembling how to set both gauges,
now seems to be fine grind, stuck all in that flap
help?????

Posted by on

  • bizzarkan Feb 22, 2009

    lwas all clogged up.took a part,cleaned,still red (coffee).no water going thru.

  • disneyjd Mar 27, 2009

    After cleaning the grinder per the instructions, the Vienna deluxe worked for a couple of days, but no longer. Once again the grinder continues endlessly until the fault light.

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  • 4 Answers

Follow these instructions to put grinder back together...

Items needed to clean grinder
1- #2 Phillips head screw driver
1 Cleaning brush
Prep:
Remove all beans from the bean hopper, vacuum out any
beans that cannot be scooped out by hand.
Remove the front and back screws and pull off bean hopper
container from the machine. (Note: The rear screw is longer
than the front screw.)
Note: Doser adjustment knob is available only on Vienna
Digital and Vienna Deluxe Rapid Steam.
Place screws in a safe place so that they will not be lost.
Cleaning the Grinder Viennas
back screw
front screw
grinder
knob
doser
knob
Before beginning to clean the grinder please be sure to turn the machine off and unplug it from the wall
socket. Grinder Tip: Using an oily bean will cause the coffee to build up quickly and clog the grinder.
Saeco recommends using a medium to dark colored bean that is not oily.
After cleaning the grinder and then brewing a cup of coffee it may take 2-3 grinding cycles for the machine
to dispense coffee.
Step 1:
Remove the black rubber gasket, then vacuum additional beans or grinds from the grinder area (Fig. 1).
Rotate the outer ring of the grinder counter-clockwise until the red line is at the 12 o'clock position (as
viewed from the front of the machine) or until the red line on the outer ring is 180º from the opposite red
line on inner burr ring (Fig. 2).
Lift the inner burr ring out of the assembly (Fig. 3).
Figure 1 Figure 2 Figure 3
Step 2:
Vacuum out any residual grinds from inside the grinder and clean the grinder burrs using the cleaning
brush (Fig. 5). Clean out the grinder coffee chute using the end of the cleaning brush (Fig. 5).
Remove the drip tray, open the service door, remove the dregdrawer and brew group. Gently pull
down the coffee doser door and brush out any ground coffee that may be inside the chute (Fig. 6).
Reassembly:
Be sure that the red line on the outer ring is still in the 12 o'clock position. Place the inner burr ring back
into the grinder making sure the red line on the inner burr is at the 6 o'clock position or 180º opposite from
the red line on the outer ring (Fig. 2). Once the inner burr ring is in place, rotate the outer ring clockwise
until it will not turn any further. At this time the two red lines should be aligned. The grinder is now at the
"0" position. Replace black round rubber gasket (Fig. 7).
Take the bean hopper container and rotate the grinder adjustment wheel to zero (0) (Fig. 8) and the doser
adjustment knob to the minus symbol (-) (Fig. 9). Slide the doser adjustment gear toward the left of the
machine until it stops. (Note: The Vienna Black does not have a doser adjustment knob. Only the Vienna
Digital & Vienna Deluxe Rapid Steam have a doser adjustment wheel.)
Reinstall the bean hopper container being sure to use the LONG screw in the back, then replace the finger
guard using the short screw in the front of the container. Once the bean hopper container has been
reinstalled, rotate each knob through the full range of motion. The grinder knob should rotate from (0) to
(18) and back, and the doser knob from the minus symbol (-) to plus symbol (+) and back.
Place the grinder adjustment knob at the eight (8) position and place the doser knob at the halfway
point between the plus symbol (+) and the minus symbol (-) symbol, or to your preferred settings.
For questions or concerns please contact Saeco Customer Service
at 800.933.7876 or email at support@saeco-usa.com.
Figure 4 Figure 5 Figure 6
Figure 7 Figure 8 Figure 9

Posted on Jan 31, 2009

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Fix Saeco Magic De Luxe Not Grinding problem


If you leave the machine for a while, the residual ground beans in the grinder stick and clog the grinder.
- thus "timing out" with the "No beans" light.

After taking apart the grinder and cleaning it out, it still didn't grind. -
Then we ran some ground beans through it a couple of times, and then put fresh whole beans on top of the preground, and it took.

Worked great after that.


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I took everything apart to give it a good cleaning and now all settings produce a very fine grind. Any thoughts?


I had the same problem with too fine a grind when I took mine completely apart to clean (including the lower burr). The solution I finally came around to was to further tighten the star-shaped screw which holds the lower burr assembly in place. I had originally just tightened it until the lower burr until the lower burr assembly started to turn with the screw, but that wasn't enough. So I held the assembly in place and tightened the screw further and I'm back to my previous grind coarseness/fineness.

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This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

  1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
  2. Clean interior recesses with a soft brush (not provided).
  3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
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The larger the number the larger the grinds will be. Make sure you always change the number while grinding and allow 3 cups before changing the number again. It takes 3 cups to remove the old coffee from inside the grinder.

Hope this helps you out.

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