Question about Panasonic BL-C30A Network Camera

6 Answers

Cannot see cam on viewnetcam

I have installed the BL-C30 cam, and it works fine on the local network, but I get the "Internet Explorer cannot display the webpage" when I try to get to the viewnetcam webpage. I have tried all kinds of auto and manual configs on the camera's software, as well as my router. Can anyone help here please? Thanks Tyler

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  • Anonymous Nov 05, 2007

    have the same problem cannot see camera unless its in my house on my computer the router guys says call panasonic panasonic says call router guy need hlp how bout a phone number

  • male_here Jan 01, 2008

    i can not open other cam is nothing happin when they invit me

  • Anonymous Mar 04, 2008

    can not get to nevadacity.viewnetcam.com on the web from ANY network. IE error 'can not display this page"

  • Anonymous Mar 04, 2008

    ...was working fine last week or so ago, now I have the same problem; haven't changed anything but got a notice from Panasonic about how they are now administering viewnetcam.com - Is this why there's a loss of service?

  • Ferland Mar 21, 2008

    Having same issue. Can't get to viewnetcam.copm

  • Anonymous Mar 22, 2008

    Yes...have same issue. Was working fine and all of a sudden I can't see my camera using the xxx.viewnetcam.com:50000 URL address. Has anybody gotten an acceptable response or acknowledgement from Panasonic?

  • kkwong Apr 18, 2008

    I have a linksys router and BL-C131. I have UPnP turned on and port forwarding setup but I still cannot see it from internet. Please help.

  • Tracy Hunter Jun 14, 2008

    Been having the same intermittent problem for several days now. Sometimes I can get internet access (via viewnetcam) back if I disable internet access for the camera, reset the camera, re-enable internet access for the camera, and then reset for the second time. (I do this thru the cameras software 'Setup tab', 'Network' tab, 'Automatic Setup' link). I can gain internet access for a short time and then I lose it again for some unexplainable reason. I always have camera access using the IP address on my local LAN. I'm really frustrated and need a solution.

  • c131 Nov 19, 2008

    I have got a BL-C131, and got the same experience as THUNTOR does: I can access http://xxx.viewnetcam.com:50000 well, but all in the sudden, I cannot access it (especially after switching off and on the IP cam again). I gotta disable and enable the internet options again.



    I am so frustrated about it.

  • Anonymous Dec 09, 2008

    I did the installation and setup for this single camera today.

    I have a Linksys BEFW11S4 router. At the end of the installation, theUPnP forwarding information in the router setup appears to beconfigured to route port 50000 to a specific IP address.

    On my local PC, I can go to that IP address:port# and can view the camera.

    If I go to the Camera URL:port# (the URL for viewnetcam), I get an error "Internet Explorer can not display the webpage".

    My registration info for viewnetcam says the DDNS is Active.

    If I go to the Router Global Address:port#, I get the same error "Internet Explorer can not display the webpage".

    Can anyone help me figure out how to get the internet access working?

    Also, has anyone tried to access this camera on a Treo?

    Thanks in advance!

  • jagathkris Dec 09, 2008

    BL C1

  • Anonymous Jan 15, 2009

    same problem; sometimes it's fine and i can log right on, other times...nothing

  • Anonymous Jan 21, 2009

    Same problem. I can access my viewnetcam website at home using my wireless network or other's. I also can log on my website once at office, then freeze the window, and cannot access for ever. What is wrong with my set up.

  • Anonymous Jan 21, 2009

    same problem with mine.

  • konadj137 Feb 17, 2009

    I have had the same issues with my BL-C30A intermittently. I am thinking it is a viewnetcam site problem? because my router / firewall work fine with cameras etc.access outside the network and sometimes the camera is not accessable except from internal IP's.

  • Anonymous Apr 07, 2009

    It was working for me off and on for about a week and then it just quite completely.

  • kimee May 11, 2010

    had my modem bridged, have a port open, internet explore doesn't even get me to myaddress.viewnetcam.com When I checked on my address, viewnetcam said it was active. What do you suggest?

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I had the same problem. Even tried turning DMZ on in my router, and specified the camera IP as one in the DMZ. What helped me was using a port scanner (do a google search). I then started trying different things until I saw the port was opened. Once the port was open, I was able to access the camera from the internet, even from within my internal network. It turned out my problem was I have Vonage VOIP phone service and the Vonage router was ahead of my network router. Apparently the Vonage router wasn't allowing internet traffic to the camera. I switched positions of the routers (my wireless router is now first, and my Vonage router is plugged into the wireless router) and everything works fine now.

Posted on May 13, 2008

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I've had the BL-C131 for about 9 months and it's worked very well apart from when I replaced my modem/router and then I called Panasonic tech support. They are very good and if need be can remotely set up your camera. You obviously have to have 'remote management' enabled on your router for them to do that.Their number is 0870 9070357.

Posted on Jun 18, 2008

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Ok everyone of you experts. Please help. I have had the BL-C30A for three years now only to get it back out and try to get it to work. So, today, I got it set up, ran the Ethernet cable in attic, dropped it down outside, hooked it up, installed software, etc. When I am on my main computer which my router is hooked too as well as where I installed the Cam software, I can see what I am supposed to see. Also, in my laptop that I use in my LR, I can see the same and all controls all work fine so just to make you aware. Now, my problem is, the wireless part of this nightmare. I read directions, nothing works. I also can not view my cam from away from home. Now, I know I tried to read some of your guys answers but I ain't this computer smart, so HELP! Can someone email me or write in here simple "DUMMY" directions with steps on how to solve both of these issues???

Posted on Jan 09, 2010

Hi guys, don't forget to fill router default gateway option, if not is not possible that the camera access to the router

Posted on May 08, 2008

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I've had a similar problem monitoring a second home about 1600 miles away. Fortunately, i was able to get a relative to unplug the camera power supply for a minute and the plug it back in. Problem was corrected. On my next trip back to Canada, I'll set up this camera power supply on an appliance type timer so it shuts off in the middle of the night and then turns back on about an hour later.

warmdf

Posted on May 17, 2008

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  • Panasonic Master
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What ya may have to do is "allow" it to be "Seen" from the "Outside" to do this ya gonna have to open a "Port" through your firewall and router.. Have you done that? That is the only thing I can think of. Set up an IP address & port for the Cam, on the networked PC ya gonna use, open the corresponding Port in it's Firewall and the Router...remember ya cannot see it "Outside" from "Inside" your network only another person "Outside" would be able to see it..

Posted on Jul 30, 2007

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1 Answer

How to configure the UPNP in panasonic camera?If we need access from the internet should we register in viewnet.com?


To access your camera from the Internet you will need to configure uPnP (or configure port forwarding manually) and register with some kind of dns service like viewnetcam (or know your home's external IP address assigned by your Internet Service Provider).

1. To configure uPnP on your camera, look in the network settings for an automatic network configuration option - this will trigger the camera to talk to your router using uPnP to set up port forwarding. The default for one camera is to use port 80 for the outside port and something like 192.168.1.253 for the internal network address (internal to your home only). uPnP will try to configure the second and third cameras to external ports 50000 or 50001. My router failed to configure the 3rd camera so I had to manually add a port forwarding option from my router's admin pages. To note, you can configure all port forwarding manually from within the router admin pages. Just list the internal network address to your camera (like 192.168.2.253) and specify a different port for each camera (like 50000 to 50000). You can then access your camera by typing in 192.168.2.253:5000

2. Then, you should register with viewnetcam.com. Adding your cameras on viewnetcam will give you access to them from outside your house without you having to know the IP address to your home network. You will simply type in your viewnetcam url with ":" and the port number (like username.viewnetcam.com:50000).

Note: When trying to access your camera from outside your home (or even pinging your router from outside your home), you need to know the IP address of your home. This is assigned by your Internet Service Provided and can change every time you reboot your modem. Services like viewnetcam keep track of the IP address to your home and update it automatically when it changes (your camera will communicate with Viewnetcam servers occasionally to update the IP address). All you have to remember is one constant URL (the viewnetcam url) and you can get to your cameras!

Aug 14, 2010 | Panasonic BL-C131 Network Camera

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I have successfully setup complete with netcam model BL-111 and BL-131, the system given me internet access is http://koswemin.viewnetcam.com. But I can not log in. The search engine said can't find....


ok i have tried to connect to it . yes its says it cant be found . try recreating the link using a diffrnt name .example > (koswemin1.viewnetcam.com) also make sure that you are spelling everything the same way as when you created the account.. if anything is diffrent it will say can not be found.

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I am joining the club with no luck getting my panasonic bl-c camera to appear thru viewnet. Have a netgear Wr614 router, bridged modem and windows xp. can't dial in to router remotely and can't ever see viewnetcam, but checked that my address is still active- it is.

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Cannot register 2nd BLC30a with viewnetcam.com


RECEIVED THE FOLLOWING INFO FROM A PANASONIC REP IN TORONTO PERTAINING TO SETTING UP A SECOND CAMERA:
"THE FIRST CAMERA MUST NOT BE AT ADDRESS XXXX.XXXX.XXXX.253 (EXAMPLE 192.168.1.253). DO ONE OF THE FOLLOWING BEFORE SETTING UP THE SECOND CAMERA:
1. CHANGE THE IP ADDRESS OF THE FIRST CAMERA THROUGH STATIC SETUP (EXAMPLE 192.168.1.252)
2. DISCONNECT THE FIRST CAMERA FROM THE NETWORK PRIOR TO SETTING UP THE SECOND CAMERA. (THE FIRST CAMERA WILL GRAB A NEW ADDRESS THROUGH DHCP THE NEXT TIME IT IS CONNECTED).

THE REASON FOR DOING ONE OF THE ABOVE IS THAT THE FIRST CAMERA IS PROBABLY STILL AT AN IP ADDRESS ENDING IN 253. A NEW OR FACTORY RESET CAMERA WILL WANT TO GRAB THE SAME ADDRESS AND CAUSE AN IP CONFLICT ON YOUR NETWORK.

HOPE THIS HELPS YOU.

WARMDF

Feb 09, 2008 | Panasonic BL-C30A Network Camera

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Are you trying to access the camera in the local network? Have you assigned a static ip address to the camera? Which router are we using?

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1 Answer

Unable to access camera through the Internet


Which port did you open? I found that my isp was blocking both 80 and 8080. Eventually I was able to access the camera with another port. But when you use a non standard port you have to specify this after the url.

Sep 21, 2006 | Panasonic BL-C30A Network Camera

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