Question about Vtech 9009111 Cordless Phone

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Vtech out of range or no power at base

Tried many solutions, none work. just bought these phones today

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 16 Answers

SOURCE: My vtech cordless reads out of range or no power

Official solution to this issue:

Make sure base station serial number matches all handsets serial numbers.

If they don't match you will have to de-register the units.

De-register the base station by holding the find handset button for 10 secs or until the In Use light illuminates, release the button and then tap it once more. You should hear a short beep followed by a longer beep.

Press Menu Select and the press the following without pause - *7890#
You should now see Test Base at the top of the screen press the Vol up button until Test Handset is present.
Press Menu/Select and you should see SW Version displayed. Press Vol up button until you see regstr clear, then press Menu Select and then Menu Select again.

At the handset remove the battery for 15 secs and then place the battery back into the handset. You should see 1. Place handset ... 2. press # on the handset screen. DO NOT FOLLOW THE ON SCREEN DIRECTIONS.

Next place the Handset on the base station and press the find handset button for 4 secs until the In Use light shows up. Remove the handset and press the # button.

Your handset should now display Handset 1. You can do all the other handsets the same way.

Hope this helps!

Posted on Jan 12, 2011

  • 3 Answers

SOURCE: vtech 5808

This model of phone have serious problem regarding the battery. This phone use a lot of juice out of the battery. I'm pretty sure that when your battery is foul charge it doesn't do it. So the problem is in the handset. When your battery starting to get to low you loose your connection. Why?...Because the detection to LOW_BATT in your handset is not calibrate adequately. So it thinks that the batt is weak, to weak to make a conversation.

The other problem could be that your handset doesn't really foul charge your battery. So when you are to far from the base or talking for to long . There's not enough power in the battery to raise the output signal level(db) to your base.

Posted on Nov 21, 2007

AlmostBob
  • 550 Answers

SOURCE: Vtech ia5870 dual handsets model problem:

http://www.vtechcanada.com/manuals/5870ciben.pdf
from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try


Posted on Aug 30, 2008

  • 47 Answers

SOURCE: My Phone will not connect to the base unit...

My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.

This is what was listed in the Vtech Manual.

What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.

Posted on Jan 06, 2009

  • 50 Answers

SOURCE: Phones stopped working. They only read

I'm not familar with the Vtech but I would suspect that all 4 units work off of the answering machine base. It sounds like it is seeing a dial tone.
Take a working phones like the wall phone, if it is easily removed, and use a known good connecting cable between the good wall phone and the jack that the Vtech is plugged into.
If that works, take the connecting cable loose and replace it with the Vtech connecting cable. If that works check the jack on the Vtech for crossed wire. If non found, connect it to the jack the wall phone was plugged into. If this doesn't provide satisfaction, let me know exactly what you did and what happened and we will go from there.

Posted on May 28, 2009

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Why do my VTech phones says outer range or no base on both of my phones


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My handset displays CONNECTING...
Move the handset closer to the telephone base. You might have moved out of range.

This is what was listed in the Vtech Manual.

What I suggest is not just powering it off, but remove battery and wait a couple of minutes. Put battery back in and try it. The other thing I suggest is a new battery or switching it temporarily with a phone that works, to see if that helps before you buy a new one. If the battery is weak it will have trouble reaching the base.

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If I hadn't lost the reciept, I'd return this useless phone in an instant.

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1 Answer

Vtech ia5870 dual handsets model problem:


http://www.vtechcanada.com/manuals/5870ciben.pdf
from the troubleshooting section of the manual

• Unplug the base unit’s electrical power and remove the battery from the handset. Wait for 15 seconds then plug in the battery place the handset in the base unit and plug in the power. Allow up to one minute for the cordless handset and base to synchronize

not a guarantee, something to try


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