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Re: Multi Purpose Tray does not print or make copy
I suggest you get a sheet of Card Stock (Heavy
paper) and place it in the feed way. Then press the print
button applying a slight amount of pressure on the Card Stock so it
will feed through the printer. The reason for this, is in some cases I
have been able to clear the paper track of debris that was deposited there
Worth a try, as I have fixed a number of printers this
way, saving costly repairs.
Hope this helps.Bud
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When you order a print from the laptop, it gets the paper from the paper tray. When you copy, the paper has a slightly different path it follows to deliver your printed result. Try to put the document in the tray with the blank pages and see if it also jams! Let me know what you find out!!
Jams in the Document Tray When a document jams or misfeeds in the Document Tray, CHECK 5100 are displayed on the LCD. When CHECK 5100 is displayed 1 Check if any paper is jammed. If jammed, make sure to take out all the jammed paper. 2 After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF]. Jams in the Multi-Purpose Tray If paper jams in the Multi-Purpose Tray, CLEAR PAPER JAM is displayed on the LCD. 1 Gently pull any jammed paper out of the fax as shown, then press [Stop]. Pull it gently in either direction. If you cannot pull the paper out, continue with the steps below. 2 Open the Printer Cover. 3 Gently remove the jammed paper inside the fax. 4 Press [Stop]. The fax returns to standby mode.
Printing Problems ? The machine beeps while printing. The machine may have a paper jam. • Clear the paper jam (1 p. 13-3). ? Nothing prints. The power cord may not be plugged in securely. • Check that the power cord is plugged securely into the machine and into the wall outlet (1 p. 2-9). If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. You may not have removed the plastic seal from the cartridge. • Make sure you install the cartridge properly (1 p. 2-13). The cartridge may need to be replaced. • Replace the cartridge (1 p. 12-7). ? Printout does not match the print media size. The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). ? Printout is skewed. The print media may not be loaded correctly. • Make sure the print media is loaded correctly in the multi-purpose tray (1 p. 5-4). • Make sure the paper delivery slots are clear. ? Print media jams occur. You may not be using the correct paper delivery slot. • Select the correct paper delivery slot (1 p. 5-7). ? Printout is not clear. You may not be using the correct print media type. • Make sure you load print media that meets the requirements for the machine (1 p. 5-2). You may be printing on the wrong side of the paper. • Some papers have a "right" side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side. ? Printout has vertical white streaks. Toner may be low or unevenly distributed. • Redistribute the toner inside the cartridge (1 p. 12-7). If the problem persists, replace the cartridge (1 p. 12-7).
Error 51 is a paper jam code. Remove the paper tray in the front and the jam clear cover in the back (the light gray plastic piece in the center of the rear of the printer) and pull out any paper you can see.
Once you've removed the paper, the jam code should clear on the display, but if it doesn't, try resetting the machine. If the jam code is still there, that means there is still paper somewhere inside the machine. Check again to make sure you didn't miss any, and also lift the scanner bed to see if you can see any paper under there. (To lift the scanner, lift up with the tabs on either side until the scanner locks into place.)
Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?
For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.
I had the same problem and solved it. At my printer it was a problem of the MP-tray (multi purpose tray). There are two hinges which keep the open MP-tray in a horizontal position. One of this hinges was broken and I just received it. Just try it.
Sounds like the paper out sensor for the cassette is either broken or jammed. Pull out the cassette tip the machine on its back and you should see a black arm hanging down. This should be able to swing back and fourth freely. Unless it is missing or broken.