Question about Schlage Locks & Locksmithing
Posted by Anonymous on
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Posted on Jan 02, 2017
You are 180 degreees out of sync with the other side of the bolt. Take it apart and move your key 180 degrees and reassemble and try it. Im 51% sure this is your trouble
thanks for posting at FixYa.com
Posted on Nov 15, 2009
the first thing to check is to take the hardware off the door and check the lock cylinder with the key and make sure the key works the cylinder,, lots of times the tail piece is in the wrong position and will not allow the lock to turn. also - sometimes the latch and the lock are not lined up and bind, preventing the cylinder from turning.
but maybe the cyclinder itself is keyed wrong and if you take it back to the store where you bought it you should be able to swap it out for one that works,, install that one and all should be good.
Posted on Jan 19, 2011
SOURCE: schlage camelot key pad does
Here is a link to the installation instructions:
It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.
Here is the contact info you need for customer service:
Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837
Posted on May 06, 2011
SOURCE: Driver Door won't unlock
Its probably froze if you live in a cold state. If that is the case you can get some lock de-icer and put that in where the key goes or if you have a remote start and the heat happens to be on then it might thaw it that way.
Posted on Jan 02, 2012
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