Question about HP Photosmart Pro B9180 InkJet Printer

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Hp photosmart pro B9180 does not sense paper

My printer loads 2.5 sheets of 8.5x11 before telling me there is no paper in the tray. its almost like its not senseing the paper. sometimes it will grab multiple sheets but it always shuts down after 2.5 sheets.
this problem come up no matter what tray i use.

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  • 2 more comments 
  • mheideman Jan 12, 2009

    Thanks for your help! where is the sensor and what does the sensor look like.



    thanks again!

  • gabeck Jan 28, 2009

    The same thing is happening to my printer!!!  Did cleaning the rollers help?

  • Anonymous Feb 10, 2009

    The same thing is happening to my printer!!! Did cleaning the rollers help?

  • Anonymous Feb 24, 2009

    Same thing - and just out of warranty!

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  • HP Master
  • 990 Answers

Hello sir; You need to clean paper pick up roller, and rubber pad(right underneath the roller) as well as paper sensor.

Posted on Jan 12, 2009

  • Anne Strose Apr 25, 2012

    How do you clean it? I'm having the same problem. Is there also a paper sensor on the printheads?

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Whenever a print job is sent to my dell 3100cn laser printer, ?Load tray 1? appears in the small window of the printer. I loaded the tray several times but it doesn?t work. Please guide me through the...


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How do I realign my hp photosmart c4480 printer?


To align the print cartridges from the HP Photosmart Software
1. Load letter or A4 unused plain white paper into the input tray.
NOTE: If you have colored paper loaded in the input tray when you align the print
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2. In the HP Solution Center, click Settings.
3. In the Print Settings area, click Printer Toolbox.
NOTE: You can also open the Printer Toolbox from the Print Properties dialog
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NOTE: You can also open the Printer Toolbox from the Print Properties dialog
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The Printer Toolbox appears.
4. Click the Device Services tab.
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Hi,

To resolve this issue pick one blank sheet and insert it in the tray and try to print self test page. If the printer prints self test page then load the paper properly and try to print. If self test page won't print then check the paper settings.

May 22, 2009 | HP Photosmart 3210 All-In-One InkJet...

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Won't print


Hi, try upgrading your firmware to version 27A.

Look there to learn how : http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01326792&lc=en&dlc=en&cc=ca

Apr 06, 2009 | HP Photosmart Pro B9180 InkJet Printer

1 Answer

HP PHOTOSMART 6180


Tips for Avoiding paper jams
  • Do not use extremely smooth, shiny, or coated papers unless they are specifically designed for HP Photosmart printers.
  • Do not use multi-part forms (such as duplicate or triplicate forms).
  • Do not use torn, dusty, damp, wrinkled, or curled paper.
  • Do not use paper with bent edges or paper that will not lie flat.
  • Make sure that the OUT tray is installed correctly.
  • Make sure that the paper adjusters are not pushed up so tightly against the paper that it is bending in the paper tray. The paper-width adjuster should be placed against the left side of the paper. The paper-length adjuster should be placed against the end of the stack of paper.
  • Do not put more than 100 sheets of 75 g/m2 paper (or a 1/2-inch stack) in the paper tray.
  • Do not keep more than 50 sheets in the OUT tray.
  • Do not use paper longer than 356 mm (14 inches).
  • Do not mix paper types in the paper tray.
Source:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpy20231&lc=en&cc=us&dlc=&product=60363

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1 Answer

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your printer is capable of accepting a5, load the paper on a different direction, with the leading edge 5.83" feed first, then properly aligned the side guides to match your paper this will surely work this time, then slect a5 on your printing properties on your pc

cheers

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