Question about HP Photosmart C3180 All-In-One InkJet Printer

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Black ink cartridge won't install properly

C3180. When I install a new black ink cartridge, I get an orange error message that says it's the wrong cartridge for the printer. It's not the wrong cartridge. I've tried cleaning, inserting and reinserting, plugging and unplugging, turning on and off...no change. This happened the last time I installed a black cartridge and I just turned it off and walked away. It righted itself. This time it won't.

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I would double check that it is a compatible cartridge:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01573152&jumpid=ot_recdoc/c00652671/en_us/c01573152/loc:3&custom_solutionid=rd_c00652671&lc=en&dlc=en&cc=us&lang=en&product=1146331

It might also help to clean the contacts inside the print carriage. A poor connection of the copper contacts on the cartridge with the copper contacts in the carriage can cause this error. Checkout step two in this documentation on HP customer care:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00308379&lc=en&dlc=en&cc=us&lang=en&rule=21439&product=1146331

Posted on Jan 16, 2009

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Error code E-5


Found this, it may help you Procedure to reset Printer canon MP145 and Canon MP160 with Error Code Message for Printer Canon MP145 and Canon MP160, you can find error code message the end of this post:
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.
2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)
4) When the on/off lights in green, press the Stop/Reset button the specified number of time(s) according to the function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in orange and green, starting with orange.)note: press 4 times for waste ink counter reset.
The number of the Reset
button pressing
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0 time Green Power off
1 time Orange Service pattern print
2 times Green EEPROM print
3 times Orange EEPROM reset
4 times Green Waste ink counter reset
5) Unplug cable power. (for MP145 / MP150)
6) Turn Off Power. (for MP160)
Error Code :
E2-2 = No paper (ASF)
E3-3 = Paper jam
E4 = No ink
E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
E8 = Waste ink absorber full, or platen waste ink absorber full
E9 = The connected digital camera / video camera does not support Camera Direct Printing
E14 = The Ink cartridges whose destination are wrong
E15 = Ink cartridge is not installed E16 - Ink remaining is unknown
E16 -E19 = Failed to scan head alignment sheet
E22 = Carriage error
E23 = Paper feed error
E24 = Purge unit error
E25 = ASF(cam) sensor error
E26 = Internal temperature rise error
E27 = Waste ink absorber full or platen waste ink absorber full
E28 = Ink cartridge temperature rise error -
E29 = EEPROM error
E33 = Paper feed position error
E35 15 = USB Host VBUD overcurrent error - USB
E37 17 = Abnormal motor driver error
E40 20 = Other hardware error
E42 22 = Scanner error

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I just installed a new black ink. The error message keeps on saying wrong color cartridge installed. I replaced with the correct one for my officejet v40. Black 15.


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1 Answer

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For future reference , these are the error codes for your printer.
E2-2 = No paper (ASF)
E3-3 = Paper jam
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E5-5 = The ink cartridges are not installed or a non-supported ink cartridge is installed, or the ink cartridges are not installed properly
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E33 = Paper feed position error
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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2 Answers

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This is news to me. I would contact HP on that because if it is the case, they can get you the correct ink. Those numbers on their are usually the same accross the board. Being that I sell HP supplies, I wasn't aware of this.


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1 Answer

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