Question about Mitsubishi WD 65837 65 in. HDTV
I have mitsubishi wd-65837 and now all input sources projected as a blue screen. I tried to reset the input sources and hard reset the TV and reset the menu to manufacturing setting but still i am getting a blue screen no matter what i do. I need help
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Posted on Jan 02, 2017
i just got the same tv today and the same thing happend to me but it happend with the satellite input and i did not have the blue vertical lines i just had a black screen and sound. i unplugged the hdmi cable that carried the signal to the tv and plugged it back in and i had a picture. hope this helps
Posted on Aug 05, 2007
We had the same problem. Luckily, we had a service contract, so it was serviced yesterday. The fix involved the service guy going through a "service menu" and resetting the TV that way. He was not "allowed" to tell me how I can access the service menu, however. I do plan to research this on the internet in case it happens in the future. It is basically a software/computer problem, and unplugging the TV isn't enough to clear it unless the TV is unplugged for "a long time." The technician said the length of time depends on the condition of your capacitors. Anyway, as a temporary fix, he showed me that you can go into the PIP mode. The device toggle for PIP apparently did still work with mine, so I was able to switch the device on the secondary picture and then switch it to primary, then toggle the PIP off. Good luck!
Posted on Mar 26, 2008
Go to Mitsubishi support page, look at warranties (scroll down) and see if your model is under the extended warranty section. Then if so have a tech repair person come look at the picture and order the parts while you keep the tv. Parts and labor are covered.
Posted on May 19, 2009
There is a hard reset you can try on this set--it is done with the Mitsubishi remote that came with the set.
Confirm actual model number and I will tell you how to try it. The set will shut off after the reset(not the reset button some of these sets have on the front) and come back on channel 3 in the air band--any labels for inputs will be replaced by original input numbers etc.
No guarantee this will fix your problem but it will return the set to the condition it was when new in the box.
Let me know if you want to try this.
Posted on Oct 25, 2009
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